Receptionist/ Clinic co-ordinator @ Valara

Valara Child Development Center; Chennai District; On-site; INR 300,000 - 420,000; Full time

Job summary

VALARA Child Development Center in Chennai is seeking a Clinic Coordinator to join as a founding member. You will manage the reception, coordinate appointments, support therapists, and ensure smooth day-to-day operations in a warm, child-friendly environment.

Qualifications include graduate education, excellent English and Tamil, strong organizational skills, and comfort with billing and office software. This role focuses on patient experience and professional communication.

Qualifications

• Graduate in any discipline.
• Excellent spoken English and Tamil.
• Good computer skills (MS Office / Google Workspace).
• Strong organizational skills.
• Experience in healthcare, education, therapy, or hospitality preferred.

Responsibilities

• Welcome children and families with warmth and professionalism.
• Coordinate appointments and manage therapist calendars.
• Handle billing, receipts, and daily cash reconciliation.
• Maintain child records and clinic documentation.
• Support therapists with administrative tasks and events.
• Respond promptly to enquiries from parents and maintain confidentiality.

Skills

Excellent English

Excellent Tamil

Computer skills

Strong organizational skills

Customer service

Education

Graduate in any discipline

Tools

Billing software

Appointment management software

Microsoft Office / Google Workspace

Job description

Join VALARA Growing Communication. Nurturing Every Child.

Clinic Coordinator VALARA Child Development Center

Location: Madambakkam, Chennai

Employment Type: Full-time

About VALARA

VALARA is a child-focused speech and language therapy centre committed to helping children communicate with confidence and reach their full potential. We provide evidence-based, family-centred therapy in a warm and welcoming environment.

At VALARA, we believe every family should feel supported from the moment they walk through our doors.

Growing Communication. Nurturing Arivu.

About the Role

We are looking for a warm, organized, and customer-focused Clinic Coordinator to become one of the founding members of our team.

This role is much more than managing the reception desk. You will create a positive experience for children and families, coordinate appointments, support therapists, and help ensure the smooth day-to-day operation of the centre.

Key Responsibilities

Parent & Child Experience

• Welcome children and families with warmth and professionalism.
• Create a calm, child-friendly reception environment.
• Build positive relationships with parents and caregivers.
• Answer enquiries in person, over the phone, WhatsApp, and email.
• Assist families with appointments, registrations, and follow-ups.

Appointment Management

• Schedule, reschedule, and confirm appointments.
• Manage therapist calendars efficiently.
• Minimize missed appointments through reminders.
• Coordinate therapy schedules and room availability.

Administration

• Maintain child records and clinic documentation.
• Prepare invoices and collect payments.
• Handle billing, receipts, and daily cash reconciliation.
• Update therapy attendance records.
• Manage office supplies and therapy materials.

Communication

• Respond promptly to enquiries from parents.
• Coordinate with therapists regarding schedules and follow-ups.
• Maintain confidentiality of child and family information.

Clinic Operations

• Ensure the reception area is clean, organized, and welcoming.
• Support therapists with administrative tasks.
• Coordinate with vendors and service providers as required.
• Assist with events, workshops, and awareness programs.

QualificationsRequired

• Graduate in any discipline.
• Excellent spoken English and Tamil.
• Good computer skills (Microsoft Office /Google Workspace).
• Strong organizational skills.

Preferred

• Experience in healthcare, education, therapy, or hospitality.
• Experience handling appointments and customer service.
• Familiarity with billing software, appointment management software.

Skills & Attributes

We're looking for someone who is:

• Warm and empathetic, exhibits professionalism with a genuine service mindset.
• Smiles naturally and puts families at ease.
• Patient and calm around children, enjoys interacting with them.
• Well-organized, reliable and detail-oriented
• Professional in appearance and communication
• Confident using computers and smartphones
• Takes initiative rather than waiting for instructions.
• Comfortable multitasking in a busy environment.

Working Hours

Wednesday-Monday [Tuesday off]

Clinic operating hours (9 AM - 6 PM).

Compensation

Competitive salary based on qualifications and experience.

Why Join VALARA?

• Be part of a growing child development centre from its very beginning.
• Work in a supportive and family-centred environment.
• Make a meaningful difference in the lives of children and families.
• Opportunities for learning, growth, and career development as VALARA expands.