Receptionist

Zahairaa Fine Jewellers; Mumbai City; On-site; INR 240,000 - 400,000; Full time

Job summary

Zahairaa Fine Jewellers is seeking a Receptionist at its Charni Road showroom in Mumbai. The role requires handling front-desk duties, greeting clients, and directing calls and visits with professionalism.

You will manage appointments and assist with light administrative tasks in a luxury retail environment. The ideal candidate has 1–4 years of experience in reception or customer-facing roles, strong English and Hindi communication, and a neat, confident appearance.

Qualifications

• 1–4 years of experience in reception, front office, customer service or similar role.
• Strong verbal and written English and Hindi communication.
• Well-groomed with professional appearance and demeanor.

Responsibilities

• Welcome clients and visitors warmly and professionally.
• Answer and route incoming calls to the appropriate team members.
• Coordinate appointments and maintain visitor/appointment register.
• Handle courier, mail and front-desk activities.
• Keep reception and common areas clean and organized.
• Coordinate with housekeeping and office support staff for upkeep.
• Monitor basic office supplies and coordinate replenishment.
• Provide basic administrative support to the team.
• Ensure a positive experience for all visitors.

Skills

English communication

Hindi communication

Multitasking

Front desk etiquette

Tools

MS Office

Google Workspace

Job description

Job description - Receptionist

Location: Charni Road, Mumbai

Working Days: Monday to Saturday | Sunday Weekly Off

Office Timings: 10:30 AM to 7:00 PM

Employment Type: Full-time

CTC - Will depend on interview and candidates skill level

Role Overview

We are looking for a Receptionist to be the first point of contact for our clients, visitors and team members.

Key Responsibilities

• Welcome and assist clients and visitors in a warm and professional manner.
• Manage incoming calls and direct them to the relevant team members.
• Coordinate appointments and maintain the visitor/appointment register.
• Handle courier, mail and other front-desk activities.
• Ensure the office, reception and common areas are clean, organised and well-maintained.
• Coordinate with housekeeping and office support staff for the upkeep of the office.
• Monitor basic office supplies and coordinate replenishment when required.
• Provide basic administrative and coordination support to the team.
• Ensure a professional and positive experience for all visitors.

Requirements

• 1-4 years of experience in reception, front office, customer service or a similar role.
• Good communication skills in English and Hindi - Mandatory
• Pleasant personality and professional appearance.
• Well-groomed, confident and comfortable interacting with clients.
• Good organisational and multitasking skills.
• Basic knowledge of MS Office/Google Workspace.
• Experience in luxury retail, hospitality or premium customer-facing roles will be an advantage.