Front Desk Receptionist

Syndrome NewEdge; Mumbai; Vor Ort; INR 200.000 - 320.000; Vollzeit

Zusammenfassung

Syndrome NewEdge in Mumbai is seeking a friendly, well-organized Receptionist to manage the front desk and support office administration. The role requires being the first point of contact for visitors and callers, ensuring a professional and welcoming experience while handling day-to-day clerical tasks.

You will greet guests, answer calls, manage calendars, coordinate meeting room bookings, and assist various departments.

Qualifikationen

• 2–5 years of receptionist/front desk experience.
• Excellent verbal and written communication skills.
• Proficiency in MS Office (Word, Excel, Outlook).
• Customer-service oriented with professional etiquette.
• Comfortable with handling visitors and calls.
• Ability to multitask and manage time effectively.

Aufgaben

• Greet visitors and guests in a professional, courteous manner.
• Answer, screen, and forward incoming calls promptly.
• Manage the front desk, visitor logs, and gate passes.
• Handle mail, couriers, and deliveries.
• Schedule appointments and book meeting rooms.
• Coordinate with admin for supplies and facilities.
• Assist departments with administrative tasks.
• Maintain confidentiality and comply with security policies.
• Ensure a warm, professional experience for guests with seating and refreshments.
• Support planning and coordination of in-office events and logistics.

Kenntnisse

Customer service

Verbal communication

Written communication

MS Office

Multitasking

Telephone etiquette

Time management

Professional appearance

Front desk experience

Visitor management

Ausbildung

Bachelor's degree or diploma

Tools

EPABX/switchboard

Printer

Scanner

Jobbeschreibung

Job Title: Receptionist

Experience: 2 to 5 years

Location: Mumbai

Job Summary

We are seeking a friendly, well-organized Receptionist to manage our front desk and provide administrative support across the office. The ideal candidate will be the first point of contact for visitors and callers, ensuring a professional and welcoming experience while efficiently handling day-to-day front-office and clerical responsibilities.

Key Responsibilities

• Greet and welcome visitors, clients, and guests in a professional and courteous manner.
• Answer, screen, and forward incoming phone calls promptly and accurately.
• Manage the front desk, maintain visitor logs, and issue visitors gate pass.
• Handle incoming and outgoing mail, couriers, and deliveries.
• Schedule appointments, manage calendars, and coordinate meeting/conference room bookings.
• Coordinate with admin and facilities teams for office supplies, housekeeping, and maintenance requests.
• Assist various departments with basic administrative and support tasks.
• Maintain confidentiality of sensitive information and ensure compliance with company security and visitor policies.
• Ensure a warm, professional experience for guests, including seating, refreshments, and coordination with the relevant department.
• Support the planning and on-ground coordination of in-office events, meetings, and small gatherings, including logistics, seating, and vendor coordination.

Required Skills

• Minimum 2 year of experience as a Receptionist, Front Desk Executive, or in a similar role.
• Excellent verbal and written communication skills.
• Proficiency in MS Office (Word, Excel, Outlook).
• Strong interpersonal skills with a customer-service-oriented approach.
• Good telephone etiquette and professional communication manner.
• Ability to multitask, prioritize, and manage time effectively.
• Professional appearance, demeanor, and a positive attitude.
• Basic knowledge of office equipment (EPABX/switchboard, printer, scanner, etc.).

Qualifications

• Bachelor's degree or diploma in any discipline.
• Prior experience in a corporate or front-office environment.
• Familiarity with visitor management systems/software.
• Good verbal and written communication skills.