Real estate call agent

Dashmesh Properties; Ludhiana; Presencial; INR 180.000 - 300.000; Jornada completa

Descripción de la vacante

Dashmesh Properties, a growing real estate firm in Ludhiana, seeks a full-time Real Estate Call Agent to join on-site. You will handle inbound and outbound calls, respond to property inquiries, and provide accurate information on listings, pricing, and availability.

You will qualify leads, schedule site visits, maintain call logs and lead databases, coordinate with sales and property management teams, and strive to meet call and conversion targets with a professional, client‑focused demeanor.

Formación

• Real estate license or eligibility to obtain one.
• Strong customer service skills and professional phone etiquette.
• Sales abilities including lead qualification and follow-up.
• Ability to work on-site in Ludhiana and manage high call volumes.
• Basic computer literacy and CRM/call management familiarity.
• Comfort communicating in English and local languages.

Responsabilidades

• Handle inbound and outbound calls and respond to property inquiries.
• Provide accurate information on listings, pricing, and availability.
• Qualify leads and schedule site visits or appointments for agents.
• Maintain call logs and lead databases with accurate records.
• Coordinate with sales and property management teams to ensure smooth communication.
• Meet call and conversion targets while maintaining a professional tone.

Conocimientos

Real Estate License

Customer Service

Sales Abilities

On-site Work

Computer Literacy

Languages (English/Local)

Descripción del empleo

Company Description

Dashmesh Properties is a growing real estate firm based in Ludhiana, focused on helping clients buy, sell, and rent residential and commercial properties. The company is committed to transparent dealings, responsive service, and long-term client relationships. Team members collaborate closely to match clients with suitable properties and provide clear guidance throughout the transaction process. Dashmesh Properties values professionalism, integrity, and strong communication in every interaction.

Role Description

This is a full-time, on-site Real Estate Call Agent role based in Ludhiana. The Real Estate Call Agent will handle inbound and outbound calls, respond to property inquiries, and provide accurate information on listings, pricing, and availability. Daily tasks include qualifying leads, scheduling site visits or appointments for sales agents, maintaining call logs and lead databases, and following up with prospective clients. The role also involves coordinating with the sales and property management teams, addressing basic customer concerns, and ensuring a smooth communication flow between clients and the company. The Real Estate Call Agent is expected to meet call and conversion targets while maintaining a professional and courteous tone at all times.

Qualifications

• Real Estate License or eligibility to obtain one, with a solid understanding of Real Estate and Real Property concepts.
• Strong Customer Service skills, including active listening, clear communication, and professional phone etiquette.
• Sales abilities, such as lead qualification, basic negotiation, and follow‑up to support property transactions.
• Ability to work on‑site in Ludhiana, manage high call volumes, and maintain accurate records in CRM or call management tools.
• Basic computer literacy and familiarity with office software; prior experience in real estate, telesales, or call center environments is an advantage.
• Comfort communicating in English and local languages; strong interpersonal skills and a client‑focused mindset.