RCM AR Trainer - Mumbai

ECLAT Health Solutions; Mumbai; On-site; INR 800,000 - 1,100,000; Full time

Job summary

ECLAT Health Solutions in Mumbai invites an experienced trainer to lead US Healthcare RCM training programs. You will deliver AR calling and denial management sessions, onboard new hires, and create SOPs and process documentation to improve productivity.

You will identify knowledge gaps, design improvement plans, and coach trainees, partnering with Operations and Quality teams to uphold quality and accuracy in denials handling.

Qualifications

• 4+ years of experience in US Healthcare RCM.
• Strong hands-on experience in AR Calling and Denial Management.
• Prior experience as a Trainer, SME, or Process Coach preferred.
• Excellent communication, presentation, and stakeholder management skills.
• Strong understanding of denial analysis, appeals, and AR follow-up processes.

Responsibilities

• Deliver training on AR Calling and Denial Management processes.
• Conduct new hire onboarding and refresher training programs.
• Develop training materials, SOPs, and process documentation.
• Identify knowledge gaps and implement improvement plans.
• Monitor trainee performance and provide coaching and feedback.
• Partner with Operations and Quality teams to improve productivity and quality.

Skills

AR Calling

Denial Management

Training

SME

Process Coach

Stakeholder management

Communication

Presentation

Job description

Job Responsibilities:

• Deliver training on AR Calling and Denial Management processes.
• Conduct new hire onboarding and refresher training programs.
• Develop training materials, SOPs, and process documentation.
• Identify knowledge gaps and implement improvement plans.
• Monitor trainee performance and provide coaching and feedback.
• Partner with Operations and Quality teams to improve productivity and quality.

Requirements:

• 4+ years of experience in US Healthcare RCM.
• Strong hands-on experience in AR Calling and Denial Management.
• Prior experience as a Trainer, SME, or Process Coach preferred.
• Excellent communication, presentation, and stakeholder management skills.
• Strong understanding of denial analysis, appeals, and AR follow-up processes.