Specialist- Trainer

R1 RCM; Gurugram District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

R1 RCM invites a learning specialist to enhance education programs across the organization. You will craft engaging online courses, assessments, and training content for revenue cycle teams, applying eLearning tools and LMS capabilities.

Collaborate with SMEs, lead projects, and mentor peers while ensuring materials stay current with industry best practices and compliance standards. This role is based in India with opportunities for growth and impact.

Qualifications

• Minimum 4 years in AR, denials, cash posting and RCM cycle.
• Experience with U.S. healthcare billing and workflows.
• Graduate in any discipline from a recognized institute.

Responsibilities

• Develop online learning interactions, courses, and assessments with minimal supervision using eLearning tools.
• Understand education needs and goals of others clearly.
• Partner with content experts to select learning strategies and evaluation methods.
• Act as project lead and mentor to grow eLearning skills among associates.
• Manage time, resources, and priorities to meet quality standards and timelines.
• Implement and track online materials using a learning management system and related tech.
• Provide support for existing educational materials, courses, websites, and systems as directed.
• Prepare eLearning materials and evaluations inside the R1 digital platform and LMS.
• Ensure information is current by working with Subject Matter Experts.

Skills

AR & Denials handling

RCM cycle knowledge

U.S. Healthcare billing

Education

Graduate in any discipline

Tools

Learning Management System

eLearning authoring tools

Job description

R1 is a leading provider of technology-driven solutions, dedicated to helping hospitals and health systems optimize their financial systems and enhance patient experiences. We stand out by integrating the expertise of a global workforce of revenue cycle professionals with the industry's most advanced technologies, including sophisticated analytics, AI, intelligent automation, and workflow orchestration.

With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.

Roles and Responsibilities

• Develops new computer-based activities, custom online learning interactions, online courses, and interactive assessments with minimal technical supervision using writing, graphic design, branding, image editing, document formatting, animation, video, audio, eLearning authoring, web, portal, and assessment develop skills and tools.
• Utilizes communication skills to accurately understand the education needs and goals of others.
• Partners with content experts to select learning strategies, media, implementation methods and evaluation methods that engage employees and promote meaningful learning.
• Acts as a project lead and mentor to encourage the development of eLearning skills other associates.
• Manages time, resources, and priorities to meet quality standards, project timelines, and learning outcomes.
• Utilizes communication, technical and reporting skills to implement and track online materials using a learning management system and related websites technologies.
• Provides support for existing educational materials, courses, websites, and systems as directed.
• Perform physical preparation of eLearning training including production and maintenance of course materials and evaluations inside the R1 digital platform, the learning management system, and other platforms.
• Understands workflow, policies and procedures related to end user role and work with Subject Matter Experts to ensure the most current information is being conveyed.

Qualifications

• Experience of minimum 4 Years in AR , Denials, Cash posting, RCM cycle, billing (U.S Healthcare)
• Worked on designations like Trainer, Process Coach, SME, QA Analyst, Sr. AR executive.
• Graduate in any discipline from a recognized educational institute