A healthcare services company in Chennai is seeking an Assistant Manager RCM Operations to oversee report preparation, manage AR backlog, and ensure client satisfaction. The ideal candidate will have 7-9 years of experience in US Healthcare RCM, strong AR & Denials management skills, and proficiency in MS Excel and PowerPoint. This role offers opportunities for strategic planning and employee engagement in a full-time office setting.
Qualifications
7-9 years of experience in US Healthcare RCM.
1-2 years in a leadership role (Team lead/Associate Team Lead).
Hands-on experience in AR & Denials management.
Responsibilities
Prepare reports and presentations on ongoing projects.
Implement strategic planning and resolution after client concerns.
Monitor AR backlog and improvement priorities.
Drive employee engagement and maintain high retention.
Monitor AR backlog and define improvement priorities (90/180 days).
Skills
Problem-solving
Time Management
Decision-making
Communication
Employee Engagement
MS Excel
PowerPoint
VLOOKUP
Pivot tables
Education
Graduate in any discipline
Tools
MS Excel
MS PowerPoint
VLOOKUP
Pivot Tables
Dashboards
Reporting
Job description
Assistant Manager RCM Operations page is loaded## Assistant Manager RCM Operationslocations: India - Officetime type: Full timeposted on: Posted Todayjob requisition id: JR102028**Assistant Manager RCM Operations**Prepare reports, trackers, presentation on the ongoing projects on weekly basis to share Edit with Clients Strategic Planning implementation of resolution after concerns are escalated to clients for process improvement Communicate with Client to ensure highest quality parameters are achieved while delivering estimated goals leading to Customer Satisfaction Drive high level of employee engagement (include Daily, weekly, monthly team connects) to enable high retention and satisfaction rate To monitor AR Backlog, AR Metrics improvement priorities in the 90+/180+ categories**Required Skills*** Graduate in any discipline* Candidate should be willing to work from Chennai location - Work from office* 7-9 Years of experience in US Healthcare RCM (AR process), with 1-2 years of minimum experience as Team lead/Associate Team Lead/ Process lead* Hands-on experience in AR & Denials management- ability to resolve complex denials.* Daily SLA achievement & metric tracking- productivity, quality, TAT, aging, DSO* Must have a thorough understanding of Provider claim life cycle.* Time Management Skills Decision-making skills* Proficiency in MS Excel, Power point - VLOOKUP, pivot tables, dashboards, reporting.* Must have thorough knowledge of major insurance payers.* Ability to build consensus and relationships among managers and team members.* Must have thorough knowledge of common denials.* Must know standard practices of RCM.* Must have thorough knowledge of common CPT codes, transaction codes and reason codes.Management