Quotation Support Engineer

Normet Group; Jaipur; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Normet Group in Jaipur is seeking a Quotation Engineer (Consultant) to support sales by preparing complex, high-quality quotations and ensuring a smooth customer experience from RFQ receipt to purchase order.

The role requires collaboration with Sales, Engineering, Supply Chain and customers to translate technical and commercial needs into accurate quotations, manage multiple RFQs to deadlines, and develop strong knowledge of Normet services.

Qualifications

• Diploma or degree-level education, preferably in Engineering or another relevant field.
• Strong written and verbal English communication skills.
• Good understanding of Normet products, services, customers and/or sales processes.
• A customer-oriented and commercially minded approach.
• Ability to prioritize multiple RFQs and work effectively against deadlines.

Responsibilities

• Monitor incoming RFQs and actively manage the quotation work queue.
• Prepare accurate, high-quality, and customer-focused quotations for complex services opportunities.
• Submit quotations according to agreed target timelines and priorities.
• Maintain accurate and up-to-date quotation and opportunity information in relevant sales systems.
• Communicate proactively with customers and sales teams regarding technical clarifications, requirements, and recommendations.
• Manage expectations regarding quotation scope and delivery timelines.
• Provide recommendations to support quote / no-quote decisions.
• Develop and maintain strong knowledge of the Normet Services portfolio.
• Build expertise and knowledge of the assigned sales area and customer requirements.
• Support continuous improvement of quotation quality, responsiveness and customer service.

Skills

RFQ management

Quotation preparation

Cross-functional coordination

Attention to detail

Customer-focused communication

Education

Engineering education (Diploma/degree)

Job description

Job Description

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

Location: Jaipur

Experience

• Minimum 5 years of experience.
• Diploma or degree-level education, preferably in Engineering or another relevant field.
• Strong written and verbal English communication skills.
• Good understanding of Normet products, services, customers and/or sales processes.
• Strong attention to detail and commitment to accuracy.
• A customer-oriented and commercially minded approach.
• Ability to prioritize multiple RFQ’s (Request for Quotation) and work effectively against deadlines.
• Confidence in working cross-functionally with sales and other internal stakeholders.
• A proactive approach to communication, problem-solving, and developing technical knowledge.

Industry

Mining, Tunneling, or Construction.

Objective of the Role

The Quotation Engineer (Consultant) supports sales areas in preparing complex, high-quality and customer-centric quotations and helps ensure an effective customer experience throughout the sales process—from receipt of the RFQ (Request for Quotation) through to receipt of the purchase order.

The role requires close collaboration with sales teams and customers, combining technical understanding, commercial awareness, accuracy, and proactive communication to ensure quotations are delivered according to agreed timelines.

Job Responsibility / KRA

• Monitor incoming RFQs and actively manage the quotation work queue.
• Prepare accurate, high-quality, and customer-focused quotations for complex services opportunities.
• Submit quotations according to agreed target timelines and priorities.
• Maintain accurate and up-to-date quotation and opportunity information in relevant sales systems.
• Communicate proactively with customers and sales teams regarding technical clarifications, requirements, and recommendations.
• Manage expectations regarding quotation scope and delivery timelines.
• Provide recommendations to support quote / no-quote decisions.
• Develop and maintain strong knowledge of the Normet Services portfolio.
• Build expertise and knowledge of the assigned sales area and customer requirements.
• Support continuous improvement of quotation quality, responsiveness and customer service.

Competencies (which Are Required For Performing The Above Tasks)

Technical & Product Knowledge

Ability to understand engineering specifications, Normet equipment/products, customer requirements, configurations and modifications, and translate these into technically correct quotations. Normet’s comparable engineering roles emphasize technical understanding of equipment and customer solutions.

Commercial & Quotation Acumen

Strong ability to develop accurate quotations covering pricing, costs, availability, delivery times and commercial documentation. A Normet sales-support position specifically identifies quotation preparation and commercial documentation as required competencies, while another quotation-support role includes defining sales prices, availability and delivery times.

Customer Focus & Communication

Ability to understand customer needs, communicate technical/commercial information clearly, and collaborate effectively with sales teams and customers. This fits strongly with Normet’s stated emphasis on creating customer impact and delivering maximum customer value.

Cross-functional Coordination & Execution

Ability to coordinate with Engineering, Sales, Supply Chain, Production, Procurement and Service, manage multiple quotation requests, prioritize deadlines, and ensure accurate/timely responses. Normet roles specifically emphasize cross-functional teamwork, prioritization, ERP use and timely delivery.

Main interactions of the role: External Customers and Internal Colleagues at varying levels

Education Qualification

Diploma or degree-level education, preferably in Engineering or another relevant field.

Reporting Manager

Dan Brennan – Director, Rental & Used Equipment.

Requirements

Education Qualification: Diploma or degree-level education, preferably in Engineering or another relevant field.

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