Quotation Support Engineer

Normet India Pvt Ltd.; Jaipur; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Normet India Pvt Ltd. in Jaipur seeks a Quotation Engineer (Consultant) to support sales by preparing high-quality quotations for complex services. You will collaborate with sales teams and customers, ensuring timely delivery of quotes and accuracy in technical and commercial details.

The role requires 5+ years of experience, Diploma or degree in Engineering, and strong written and verbal English skills. Cross-functional coordination with Engineering, Sales, and Supply Chain is essential.

Qualifications

• Diploma or degree-level education, preferably in Engineering or a related field.
• Strong written and verbal English communication skills.
• Understanding of Normet products, services and sales processes.

Responsibilities

• Monitor incoming RFQs and manage the quotation work queue.
• Prepare accurate, high-quality quotations for complex services opportunities.
• Submit quotations within target timelines and priorities.
• Maintain quotation data in sales systems and communicate with customers.
• Develop knowledge of Normet Services portfolio and customer requirements.

Skills

Technical & Product Knowledge

Commercial & Quotation Acumen

Customer Focus & Communication

Cross-functional Coordination

Education

Engineering Diploma/ Degree

Tools

ERP Systems

Job description

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

Location: Jaipur Experience: Minimum 5 years of experience. Diploma or degree-level education, preferably in Engineering or another relevant field. Strong written and verbal English communication skills. Good understanding of Normet products, services, customers and/or sales processes. Strong attention to detail and commitment to accuracy. A customer-oriented and commercially minded approach. Ability to prioritize multiple RFQ’s (Request for Quotation) and work effectively against deadlines. Confidence in working cross-functionally with sales and other internal stakeholders. A proactive approach to communication, problem-solving, and developing technical knowledge.

Industry: Mining, Tunneling, or Construction.

Objective of the Role

The Quotation Engineer (Consultant) supports sales areas in preparing complex, high-quality and customer-centric quotations and helps ensure an effective customer experience throughout the sales process—from receipt of the RFQ (Request for Quotation) through to receipt of the purchase order. The role requires close collaboration with sales teams and customers, combining technical understanding, commercial awareness, accuracy, and proactive communication to ensure quotations are delivered according to agreed timelines.

Job Responsibility / KRA

Monitor incoming RFQs and actively manage the quotation work queue. Prepare accurate, high-quality, and customer-focused quotations for complex services opportunities. Submit quotations according to agreed target timelines and priorities. Maintain accurate and up-to-date quotation and opportunity information in relevant sales systems. Communicate proactively with customers and sales teams regarding technical clarifications, requirements, and recommendations. Manage expectations regarding quotation scope and delivery timelines. Provide recommendations to support quote / no-quote decisions. Develop and maintain strong knowledge of the Normet Services portfolio. Build expertise and knowledge of the assigned sales area and customer requirements. Support continuous improvement of quotation quality, responsiveness and customer service.

Competencies (which are required for performing the above tasks)

Technical & Product Knowledge — Ability to understand engineering specifications, Normet equipment/products, customer requirements, configurations and modifications, and translate these into technically correct quotations. Normet’s comparable engineering roles emphasize technical understanding of equipment and customer solutions.

Commercial & Quotation Acumen — Strong ability to develop accurate quotations covering pricing, costs, availability, delivery times and commercial documentation. A Normet sales-support position specifically identifies quotation preparation and commercial documentation as required competencies, while another quotation-support role includes defining sales prices, availability and delivery times.

Customer Focus & Communication — Ability to understand customer needs, communicate technical/commercial information clearly, and collaborate effectively with sales teams and customers. This fits strongly with Normet’s stated emphasis on creating customer impact and delivering maximum customer value.

Cross-functional Coordination & Execution — Ability to coordinate with Engineering, Sales, Supply Chain, Production, Procurement and Service, manage multiple quotation requests, prioritize deadlines, and ensure accurate/timely responses. Normet roles specifically emphasize cross-functional teamwork, prioritization, ERP use and timely delivery.

Main interactions of the role

External Customers and Internal Colleagues at varying levels.

Education Qualification

Diploma or degree-level education, preferably in Engineering or another relevant field.

Reporting Manager

Dan Brennan – Director, Rental & Used Equipment.

Company Culture

EVERYONE HAS COURAGE TO SHINE in a courageous, committed and caring company. We are NORMET, a passionate team of over 1,800 professionals with a global reach and a Nordic heart – on a mission to be Defining The Future Underground. Together with our customers, we have courage to lead the way in sustainable underground mining and tunnelling by building the safest places underground. We explore and deliver continuous improvement to underground construction and mining processes for increased safety, productivity and profitability. We are committed to solving the toughest challenges and to create lifetime value, while first and foremost caring for the welfare of people and the environment. Through our innovation, our own technologies and complete solutions, we are shining a light to the future of our industry. This is why we are trusted by our customers and growing fast: as the daring company who cares for every individual in our winning team, on our one and only planet.