Designation: Manager (Growth & Partnership)
Company: Quick Shift
Company Profile: https://www.quickshift.in/
Location: Mumbai, Bengaluru, Delhi/NCR
Role Overview
We are looking for a high-energy, target-oriented Sales professional who can acquire and grow clients needing fulfillment, warehousing, and logistics solutions. The ideal candidate understands the pain points of e-commerce / D2C brands / FMCG brands and can position our end-to-end fulfillment capabilities as the solution that drives scale, speed, and customer delight.
Key Responsibilities
- New Client Acquisition
- Identify and prospect brands, sellers, enterprises in need of fulfillment services.
- Build a strong pipeline through outreach, networking, industry events, and partnerships.
- Conduct discovery calls to understand customer supply chain challenges and fulfillment gaps.
- Solution Selling
- Pitch our fulfillment offerings: warehousing, inventory management, pick/pack/ship, returns, and value-added services.
- Run product demos, walkthroughs of our tech platform, and explain SLAs, pricing, and integration capabilities (Shopify, WooCommerce, Amazon, etc.).
- Create customized proposals based on order volume, storage needs, and operational complexity.
- Deal Closure & Onboarding Support
- Negotiate commercials, finalize contracts, and close deals against monthly and quarterly targets.
- Coordinate with operations, onboarding, and product teams to ensure smooth go-live for every account.
- Maintain accurate records of pipelines and deals in CRM.
- Account Growth
- Identify upsell and cross-sell opportunities (multi-warehouse setup, same-day delivery, VAS, custom packaging, etc.).
- Maintain relationships with key accounts to improve revenue per client and reduce churn.
- Client Engagement
- Meet clients to diagnose operational bottlenecks, order delays, integration issues, or stuck cases.
- Use data and analytical thinking to identify root causes and implement solutions.
- Work closely with Operations, Product, and Warehouse teams to ensure on-ground fixes.
- Team Management & Coaching
- Lead, mentor, and manage a team of sales executives and managers.
- Set targets, review performance, and drive accountability through structured bi-weekly reviews.
- Support team members in complex calls, negotiations, and proposal creation.
- Build a performance-driven culture with clear processes and sales hygiene.
- Maintain accurate CRM hygiene and reporting.
Skills and Qualifications
- 2+ years of B2B/B2C/FC sales experience (e-commerce, logistics, warehousing, SaaS, or supply chain preferred).
- Strong understanding of order fulfillment, 3PL operations, e-commerce workflows, and logistics metrics.
- Excellent communication, problem-solving, and commercial negotiation skills.
- Ability to run structured sales cycles and close medium-to-large deals.
- Proficiency with CRM tools and data-driven pipeline management.
- Experience in leading & growing a team of sales executives/managers in previous companies.