Quick Commerce Operations-Manager

AppsForBharat; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Srimandir Bengaluru is seeking an Operations Manager to own availability in its quick-commerce network. You will build and run replenishment engines to keep stock on shelves, within ROL cycles, aiming for over 90% fill rate across all DCs and dark stores.

You will lead replenishment planning, inventory health, and SLA-driven coordination with 3PLs and warehousing partners, translating demand signals into actionable buy plans and reducing returns.

Qualifications

• 4–8 years in supply chain / operations; quick-commerce or e-commerce experience preferred.
• Hands-on inventory and replenishment planning (DOI/ROL) across multi-location.
• 3PL / dark-store / warehouse coordination and SLA management.
• Data-driven and SLA-obsessed; strong Excel / analytics; builds planning models.

Responsibilities

• Own replenishment planning and DOI/ROL logic across network and DC clusters.
• Maintain stock health across dark stores and DCs; ensure correct coverage.
• Drive fill-rate and in-stock performance, targeting >90% within ROL cycles.
• Forecast demand with Category team and translate into buy and replenishment plans.
• Coordinate with 3PLs, dark-stores, and warehouses to manage SLAs and operating rhythm.
• Track and reduce returns / RTO to protect margin and inventory.

Skills

Replenishment planning

Inventory management

Fill-rate optimization

Data analytics

Tools

Excel

Job description

Operations Manager — Quick Commerce AVAILABILITY

Own how we stay in stock — replenishment within ROL cycles at >90% fill rate across the network.

Experience: 4–8 years · quick-commerce / e-commerce supply-chain preferred

The role

You own availability — the reach lever. On quick commerce, being out of stock is being invisible, so your mandate is simple and hard: keep the product on the shelf. You build and run the replenishment engine so that stock is refilled within ROL (re-order level) cycles at a >90% fill rate across the network and every DC cluster — without stranded inventory or returns eating the margin.

What you'll own

• Replenishment planning — build and run the DOI (days-of-inventory) and ROL logic at network and DC / cluster level.
• Inventory management — stock health across dark stores and DCs; the right cover in the right place.
• Fill-rate & in-stock management — hold >90% fill rate within ROL cycles; drive down stockouts and lost sales.
• Demand planning / forecasting — with the Category team, translate BAU and festive demand into buy and replenishment plans.
• 3PL / dark-store / warehouse coordination — own the SLAs and the operating rhythm with platform and logistics partners.
• RTO & returns — track and reduce returns / RTO; protect margin and inventory.

What success looks like (first 6–12 months)

• >90% fill rate held consistently, with replenishment inside ROL cycles.
• In-stock % up and stockout rate down across the network and clusters.
• Healthy DOI / inventory turns — availability without stranded stock.
• Measurable RTO / returns reduction.

What you bring

• 4–8 years in supply chain / operations — quick-commerce, e-commerce, or FMCG distribution experience preferred.
• Hands-on inventory and replenishment planning (DOI / ROL, safety stock, multi-location).
• 3PL / dark-store / warehouse coordination and SLA management.
• Data-driven and SLA-obsessed — strong Excel / analytics; builds and runs planning models.

Nice to have

• Direct experience with quick-commerce platform operations (Blinkit / Zepto / Instamart).
• Exposure to festive / seasonal inventory build-ups and short-shelf-life or authenticity-sensitive goods.

Why Srimandir. You'll build a category from zero on the fastest-growing retail channel in India, inside the country's largest devotional platform — with real ownership, direct access to leadership, and the chance to help build a brand millions of households will know.