Quick Commerce Operations-Manager

AppsForBharat; Bengaluru; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

AppsForBharat Bengaluru is seeking an Operations Manager to own availability in our quick commerce network. You will build and run replenishment engines, ensure DOI and ROL cycles keep stock fresh across dark stores and DCs, and drive a high fill rate across the network.

You will collaborate with Category and logistics partners to translate festive and BAU demand into buy plans, manage SLA with 3PLs, monitor DOI, inventory turns, and reduce returns, protecting margin while keeping products on

Qualifications

• 4–8 years in supply chain / operations — quick-commerce, e-commerce, or FMCG distribution experience preferred.
• Hands-on inventory and replenishment planning (DOI / ROL, safety stock, multi-location).
• 3PL / dark-store / warehouse coordination and SLA management.
• Data-driven and SLA-obsessed — strong Excel / analytics; builds and runs planning models.

Responsibilities

• Replenishment planning — build and run the DOI (days-of-inventory) and ROL logic at network and DC / cluster level.
• Inventory management — stock health across dark stores and DCs; ensure right cover in the right place.
• Fill-rate & in-stock management — maintain >90% fill rate within ROL cycles; reduce stockouts and lost sales.
• Demand planning / forecasting — translate BAU and festive demand into buy and replenishment plans with Category team.
• 3PL / dark-store / warehouse coordination — own SLAs and operating rhythm with platform and logistics partners.
• RTO & returns — track and reduce returns / RTO; protect margin and inventory.

Skills

Replenishment planning

Inventory management

Demand forecasting

Data-driven analytics

Excel

SLA management

Job description

Operations Manager — Quick Commerce AVAILABILITY

Own how we stay in stock — replenishment within ROL cycles at >90% fill rate across the network.

Experience: 4–8 years · quick-commerce / e-commerce supply-chain preferred

The role

You own availability — the reach lever. On quick commerce, being out of stock is being invisible, so your mandate is simple and hard: keep the product on the shelf. You build and run the replenishment engine so that stock is refilled within ROL (re-order level) cycles at a >90% fill rate across the network and every DC cluster — without stranded inventory or returns eating the margin.

What you'll own

• Replenishment planning — build and run the DOI (days-of-inventory) and ROL logic at network and DC / cluster level.
• Inventory management — stock health across dark stores and DCs; the right cover in the right place.
• Fill-rate & in-stock management — hold >90% fill rate within ROL cycles; drive down stockouts and lost sales.
• Demand planning / forecasting — with the Category team, translate BAU and festive demand into buy and replenishment plans.
• 3PL / dark-store / warehouse coordination — own the SLAs and the operating rhythm with platform and logistics partners.
• RTO & returns — track and reduce returns / RTO; protect margin and inventory.

What success looks like (first 6–12 months)

• >90% fill rate held consistently, with replenishment inside ROL cycles.
• In-stock % up and stockout rate down across the network and clusters.
• Healthy DOI / inventory turns — availability without stranded stock.
• Measurable RTO / returns reduction.

What you bring

• 4–8 years in supply chain / operations — quick-commerce, e-commerce, or FMCG distribution experience preferred.
• Hands-on inventory and replenishment planning (DOI / ROL, safety stock, multi-location).
• 3PL / dark-store / warehouse coordination and SLA management.
• Data-driven and SLA-obsessed — strong Excel / analytics; builds and runs planning models.

Nice to have

• Direct experience with quick-commerce platform operations (Blinkit / Zepto / Instamart).
• Exposure to festive / seasonal inventory build-ups and short-shelf-life or authenticity-sensitive goods.

Why Srimandir.

You'll build a category from zero on the fastest-growing retail channel in India, inside the country's largest devotional platform — with real ownership, direct access to leadership, and the chance to help build a brand millions of households will know.