Quick Commerce KAM

Acme Services Private Limited; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Acme Services Private Limited is seeking an Operations Manager to oversee daily Q-commerce platform operations, ensure timely PO processing, and maintain high order fill rates. The role includes inventory and catalog management, stakeholder coordination with platform managers, and analytics-driven improvement initiatives.

The ideal candidate will manage cross-functional teams including logistics and supply chain, focusing on accuracy and operational efficiency across channels.

Qualifications

• Operations management experience within e-commerce/logistics environments.

Responsibilities

• Operations Management
• Oversee daily operations across Q-commerce platforms, processing POs and maintaining high fill rates; resolve issues proactively.
• Inventory & Catalog Management
• Maintain optimal inventory levels; manage product listings, images, descriptions, pricing, and attributes.
• Account & Stakeholder Management
• Coordinate with platform account managers; build cross-functional relationships to ensure timely fulfillment.
• Analytics & Reporting
• Monitor sales, inventory aging, KPIs; prepare reports with insights and improvement strategies.

Skills

Operations Management

Job description

Job Description:

• Operations Management




• Oversee daily operations across Q-commerce platforms, including timely processing of Purchase




• Orders (POs) and maintaining high fill rates. Ensure smooth order flow and resolve operational




• issues proactively.




• Inventory & Catalog Management




• Maintain optimal inventory levels to avoid stockouts and minimize overstocking. Manage and




• optimize product listings, including images, descriptions, pricing, and attributes, ensuring complete




• accuracy and maximum discoverability on platforms.




• Account & Stakeholder Management




• Coordinate closely with platform account managers to drive visibility and growth initiatives. Build




• strong working relationships with internal teams such as logistics, warehouse, and supply chain to




• ensure timely and accurate fulfillment.




• Analytics & Reporting




• Monitor sales performance, inventory aging, and key performance indicators (KPIs). Prepare regular




• reports with actionable insights and recommend strategies to improve sales, visibility, and




• operational efficiency.