Quality Assurance Analyst

TymblHub; Mumbai; On-site; INR 550,000 - 610,000; Part time

Job summary

Accenture Solutions Pvt Ltd in Navi Mumbai, India is seeking a Quality Assurance Analyst with 3–5 years of experience in QA and operational audit compliance. The role focuses on resolving customer issues, auditing controls, and ensuring SLA-aligned handling of complaints within a structured support framework.

You will coordinate with peers and management, perform quality checks, and contribute to process improvements across the operations.

Qualifications

• Primary skill - Operational Audit Compliance - P3
• Quality Auditing
• Quality Assurance (QA)

Responsibilities

• Analyze and resolve lower-complexity problems.
• Interact with peers and supervisors to update on tasks.
• Possibly work with clients and management as needed.
• Work in rotational shifts if required.

Skills

Operational Audit Compliance

Quality Auditing

Quality Assurance

Quality Management

Microsoft Excel

Microsoft PowerPoint

Education

Any Graduation

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

# Quality Assurance AnalystAccenture Solutions Pvt LtdPosted on October 18, 2026---Experience3 - 5 yrsSalary (CTC)₹5.5L - ₹6.1LJob LocationNavi Mumbai, IndiaVacancy1DesignationQuality Assurance AnalystJob TypeNot specified---## Job Description**Skill required:** Quality Checks - Operational Audit Compliance **Designation:** Quality Assurance Analyst **Qualifications:**Any Graduation **Years of Experience:**3 to 5 years Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. **What would you do** You will be aligned with our Customer Support vertical and help us in managing resolving customers query, handling escalations and complaints of the dissatisfied customers giving best resolutions.You will also be responsible for closing the fault and complaints within SLA s.Quality control is a process by which entities review the quality of all factors involved in productionAudit and manage effective implementation and delivery of functional processes within operations to mitigate risk.e.g.Policies; Anticorruption, BCM, InfoSec, P104, Records Management and Contractor controls.Establish processes to audit validate current control effectiveness and drive improvements wherever required. **What are we looking for** Primary skill - Operational Audit Compliance - P3 Quality AuditingQuality Assurance (QA)Quality ManagementAbility to perform under pressureWritten and verbal communicationAbility to work well in a teamAdaptable and flexibleMicrosoft ExcelMicrosoft PowerPoint **Roles and Responsibilities:** In this role you are required to do analysis and solving of lower-complexity problems.Your day to day interaction is with peers within Accenture before updating supervisors.In this role you may have limited exposure with clients and or Accenture management.You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments.The decisions you make impact your own work and may impact the work of others.You will be an individual contributor as a part of a team, with a focused scope of work.Please note that this role may require you to work in rotational shifts **Qualification** Any Graduation