Qcommerce - Key Account Manager

The Indus Valley; Chennai District; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

The Indus Valley is seeking a results-driven Key Account Manager (Q-Commerce) to accelerate growth across Blinkit, Zepto, Swiggy Instamart, BigBasket Now, and other channels in Bengaluru.

You will lead campaigns, optimize listings, forecast demand, and collaborate with Supply Chain, Marketing, Finance and Operations to expand partnerships and drive revenue.

Qualifications

• Bachelor's degree in Business, Marketing, or Commerce (MBA preferred).
• 4+ years of KAM and Q-Commerce experience.
• Hands-on experience with Blinkit, Zepto, Swiggy Instamart, BigBasket Now.
• Strong analytical and data-driven approach; proficient in Excel.
• Experience in FMCG, kitchenware, or D2C brands is a plus.

Responsibilities

• Manage end-to-end relationships with key quick commerce partners.
• Drive sales growth through campaigns, visibility, and assortment expansion.
• Monitor KPIs and identify opportunities to improve revenue and profitability.
• Collaborate with Supply Chain, Marketing, Finance, and Operations.
• Forecast demand and coordinate inventory to minimize stock-outs.
• Negotiate terms and campaign opportunities with platform managers.
• Analyze market trends to inform strategy.
• Ensure product listings are accurate with content, pricing, images, availability.
• Prepare business reviews, sales reports, and dashboards for leadership.
• Identify opportunities for new product launches on Q-commerce channels.

Skills

Key Account Management

Q-Commerce

E-commerce

Negotiation

Microsoft Excel

Education

Bachelor's degree in Business, Marketing, Commerce

MBA (preferred)

Tools

Microsoft Excel

Job description

Job Description: Key Account Manager (Q-Commerce)

Company: The Indus Valley
Location: Bangalore, Karnataka
Experience: 4+ Years
Employment Type: Full-time

About The Indus Valley

The Indus Valley is a premium kitchenware and home solutions brand committed to offering innovative, safe, and sustainable products. We are looking for a results-driven Key Account Manager (Q-Commerce) to accelerate our growth across leading quick commerce platforms and strengthen strategic partnerships.

Role Summary

The Key Account Manager (Q-Commerce) will be responsible for managing and growing business across quick commerce platforms such as Blinkit, Zepto, Swiggy Instamart, BigBasket Now, and other emerging channels. The ideal candidate will have strong experience in e-commerce or quick commerce account management, category growth, promotions, inventory planning, and driving sales through marketplace partnerships.

Key Responsibilities

• Manage end-to-end relationships with key quick commerce partners including Blinkit, Zepto, Swiggy Instamart, BigBasket Now, and other relevant platforms.
• Drive sales growth by planning and executing promotional campaigns, visibility initiatives, and assortment expansion.
• Monitor business performance, analyze KPIs, and identify opportunities to improve revenue, conversion, and profitability.
• Collaborate with internal teams including Supply Chain, Marketing, Finance, and Operations to ensure seamless execution.
• Forecast demand and coordinate inventory planning to minimize stock-outs and maximize product availability.
• Negotiate commercial terms, promotional investments, and campaign opportunities with platform account managers.
• Track competition, pricing, assortment, and market trends to recommend strategic actions.
• Ensure product listings are optimized with accurate content, pricing, images, and availability.
• Prepare periodic business reviews, sales reports, and performance dashboards for leadership.
• Identify opportunities for new product launches and category expansion across Q-commerce channels.

Desired Candidate Profile

• Bachelor's degree in Business, Marketing, Commerce, or a related field. MBA is preferred.
• 4+ years of experience in Key Account Management and Q-Commerce.
• Hands-on experience managing accounts on Blinkit, Zepto, Swiggy Instamart, BigBasket Now, or similar platforms.
• Strong analytical skills with proficiency in Microsoft Excel and business reporting.
• Excellent negotiation, relationship management, and communication skills.
• Ability to work in a fast-paced, high-growth environment with a data-driven approach.
• Experience in FMCG, consumer goods, kitchenware, home & living, or D2C brands will be an added advantage