PTP Helpdesk Specialist

Workforce Management Consultancy; Kolkata District; On-site; INR 720,000 - 880,000; Full time

Job summary

PTP Helpdesk Specialist (Voice) in Kolkata is needed to support a busy PTP team. You will log, track and resolve queries using a helpdesk/ticketing system, ensuring accurate ERP-related reporting and compliance. The role requires 4–6 years of experience in PTP and willingness to work in an ANZ shift.

On-site work from office is mandatory five days a week, with opportunities to grow within a global support environment in Kolkata.

Qualifications

• 4-6 years in PTP including ERP, reporting and compliance.
• Experience logging, tracking and resolving queries via helpdesk/ticketing system.

Skills

PTP Helpdesk

Stakeholder interaction

Time management

Communication

Tools

ERP

Ticketing system

Job description

PTP Helpdesk Specialist (Voice) - Kolkata

Salary Up to 8 LPA

• 4-6yrs of exp in PTP including Exp of ERP, reporting & compliance
• Log, track, and resolve queries using a helpdesk/ticketing system

Call- Komal- 8860830840 | Bhoomi- 9355095935

Required Candidate profile

• Capable of handling stringent timelines & interacting with the stakeholders
• Candidate should be ready to work in ANZ shift
• 5 days work from office is mandatory