Property Management Executive
Rentostay Property Rentals
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Job summary
Rentostay Property Rentals India Pvt Ltd is seeking a proactive Property Management Executive to oversee daily operations of residential rentals in Chennai. You will coordinate onboarding, tenancy records, rent follow-up, and vendor maintenance to ensure smooth property performance.
The ideal candidate is organized, detail-oriented and customer-focused, with strong communication in English and Tamil, and willingness to travel locally within Chennai.
Qualifications
- 1–3 years of experience in Property Management / Real Estate / Customer Relationship / Administration preferred
- Strong communication skills in English and Tamil
- Ability to coordinate with vendors, tenants and owners and manage multiple tasks
Responsibilities
- Manage day-to-day operations of assigned rental properties
- Coordinate onboarding, documentation and move-in/move-out
- Monitor rent collection and tenancy records
- Coordinate maintenance with vendors and track expenses
- Prepare owner reports and updates for property owners
Skills
Tools
Job description
Job Description Property Management Executive
Company: Rentostay Property Rentals India Pvt Ltd
Location: Chennai, Tamil Nadu
Department: Property Management
Job Type: Full-Time
Experience: 1–3 years in Property Management / Real Estate / Customer Relationship / Administration preferred
Rentostay Property Rentals India Pvt Ltd is looking for a Property Management Executive to manage the day-to-day operations of residential rental properties and provide professional support to property owners and tenants. Willing to travel.
The ideal candidate should be organized, proactive, customer-focused and good at coordination, with the ability to manage multiple properties, tenants, vendors and owners simultaneously.
The role involves everything from property onboarding and tenant support to rent follow-up, maintenance coordination, inspections, utility management and owner reporting.
- Manage day-to-day operations of assigned rental properties.
- Maintain updated records of properties, owners, tenants and lease details.
- Coordinate property onboarding and documentation.
- Track property condition, availability and maintenance requirements.
- Ensure property-related activities are completed within agreed timelines.
- Act as the primary point of contact for tenants.
- Handle tenant queries, requests and complaints professionally.
- Coordinate tenant move-in and move-out activities.
- Follow up on maintenance and service requests.
- Maintain good professional relationships with tenants.
- Coordinate lease renewals, notices and tenant exit procedures.
- Monitor monthly rental payments.
- Follow up with tenants for pending or delayed rent.
- Update rent collection records.
- Coordinate with the accounts team regarding collections.
- Escalate overdue payments to the appropriate manager/owner.
- Receive and record maintenance requests.
- Coordinate with plumbers, electricians, carpenters, AC technicians, appliance service providers and other vendors.
- Obtain quotations where required.
- Coordinate repair schedules with tenants.
- Follow up until the issue is resolved.
- Maintain records of maintenance expenses and invoices.
- Obtain owner approval for major expenses as per company policy.
- Coordinate periodic property inspections.
- Conduct/assist with move-in, routine and move-out inspections.
- Document property condition and maintenance requirements.
- Take photographs/videos where required.
- Prepare inspection updates for property owners.
- Follow up on identified maintenance issues.
- Monitor electricity, water, internet and other applicable property-related bills.
- Coordinate with tenants and apartment associations.
- Track maintenance and association charges.
- Maintain records of utility payments and outstanding amounts.
- Ensure owners are informed about significant pending bills or issues.
- Provide regular updates to property owners.
- Prepare property-wise reports covering:
- Rent collection
- Maintenance expenses
- Tenant issues
- Utility bills
- Property inspections
- Lease status
- Other important activities
- Escalate important property issues to owners promptly.
- Maintain professional and transparent communication.
- Receive and coordinate tenant move-out notices.
- Check notice period and lease requirements.
- Schedule final property inspection.
- Coordinate utility settlement.
- Coordinate key/access-card handover.
- Identify maintenance or damage requirements.
- Coordinate cleaning and repairs after tenant exit.
- Prepare the property for re-marketing and the next tenant.
- Identify and coordinate reliable service providers.
- Maintain a database of approved vendors.
- Obtain quotations when required.
- Negotiate service charges where appropriate.
- Track vendor performance and completion timelines.
- Verify invoices before submitting them for payment.
- Coordinate property photography and listing requirements.
- Ensure property information and availability are updated.
- Coordinate property visits for prospective tenants.
- Support the sales/rental team in converting rental enquiries.
- Ensure vacant properties are kept rental-ready.
The Property Management Executive may be responsible for:
- Checking tenant requests and messages
- Following up on maintenance issues
- Monitoring rent payments
- Coordinating vendor visits
- Updating property records
- Following up with owners
- Checking vacant properties
- Coordinating inspections
- Updating CRM/property management systems
- Preparing daily activity reports
Performance will be measured based on:
- Number of properties managed
- Tenant satisfaction and response time
- Maintenance request resolution time
- Rent collection efficiency
- Timely owner reporting
- Accuracy of property records
- Vendor response and completion time
- Successful tenant move-in/move-out coordination
- Reduction in property vacancy periods
- Lease renewal coordination
- Overall property owner satisfaction
The candidate should have:
- Excellent communication skills
- Good English and Tamil communication skills
- Strong follow-up skills
- Good coordination and negotiation abilities
- Customer service orientation
- Good knowledge of MS Excel/Google Sheets
- Basic knowledge of CRM/property management software
- Good documentation and reporting skills
- Ability to multitask
- Problem-solving ability
- Ability to work independently
- Strong attention to detail
- Willingness to travel locally within Chennai when required
Experience in any of the following will be an advantage:
- Property management
- Real estate
- Residential rentals
- Facility management
- Customer relationship management
- Hotel/hospitality operations
- Apartment management
- Vendor management
We are looking for someone who is responsible, energetic and highly organized, who enjoys dealing with people and solving problems.
The candidate should be comfortable handling multiple properties and tenants and should have a strong "follow through until the job is completed" attitude.
You should be someone who doesn't simply pass a problem to someone else, but takes ownership, coordinates the solution and keeps the owner/tenant informed until closure.
This is an excellent opportunity for someone looking to build a career in professional property management and real estate operations with a growing property rental and management company in Chennai.
Property Management Executive
Location: Chennai
Employment: Full-Time
Experience: 1–3 Years
Industry: Real Estate / Property Management
Reporting To: Property Management Manager / Director
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