Project Manager

Arohan; Kolkata District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Arohan in Kolkata recruits a results-driven Project Manager to lead end-to-end product and business projects across IT, Operations, Compliance and Audit. You will steer cross-functional teams, monitor timelines, and ensure high data quality while maintaining stakeholder alignment.

The role emphasizes KPI analysis (disbursements, collection efficiency, PAR, customer acquisition), UAT coordination with partners, and monthly incentive design with HR and Finance.

Qualifications

• MBA/Masters in business administration or related field.
• 3–5 years of relevant microfinance/fintech experience.
• Strong MS Office skills; familiarity with R/Python and data analytics tools.

Responsibilities

• Plan, execute, and monitor end-to-end projects across cross-functional teams.
• Analyze field KPIs and product performance to build actionable insights and suggest policy modifications.
• Drive partner onboarding and integration with payment partners and coordinate UAT.
• Design, update, and compute monthly incentive payouts with HR, Finance, and Business teams to maintain dashboards.
• Prepare documentation and reports for stakeholders while managing partner/vendor relationships.

Skills

Project management

Stakeholder communication

Data analytics

Vendor/bank partner coordination

UAT coordination

Education

MBA or Masters in Business Administration

Tools

MS Office

Excel

PowerPoint

R

Python

Data analytics tools

Job description

Role & Responsibilities

• Project Management: Plan, execute, and monitor end-to-end product and business projects across cross-functional teams (IT, Operations, Compliance, Audit, Business) within predefined timelines and quality standards.
• Product Analysis & Insights: Analyze field KPIs (disbursements, collection efficiency, PAR, customer acquisition) and product performance data to build actionable insights, track key metrics, and suggest policy modifications.
• Cashless Collections & Integration: Drive partner onboarding and agreement facilitation (engaging Risk, Legal, IT) with payment partners (e.g., PayU, NPCI, Paytm, Axis Bank), and coordinate User Acceptance Testing (UAT).
• Incentive Policy Management: Design, update, and compute monthly incentive payouts aligned with business goals, collaborating with HR, Finance, and Business teams to maintain reporting dashboards.
• Stakeholder Reporting: Prepare regular documentations, presentations, and reports for internal and external stakeholders while managing partner/vendor relationships.

Preferred Candidate Profile

• Education: MBA / Masters degree in Business Administration or a related field.
• Experience: 3 to 5 years of relevant experience within the Microfinance, NBFC, BFSI, Payments, or Fintech sectors.
• Technical Skills: High proficiency in MS Office (Excel, PowerPoint), alongside hands-on capability in R, Python, or data analytics tools.
• Functional Exposure: Proven background in project management, vendor/bank partner integration, field KPI tracking, and UAT coordination.
• Key Competencies: Strong communication and presentation skills, proactive decision-making, time management, and comfortable managing direct reports.