Implementation Project Manager

Optimus Fintech; Pune District; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Optimus Fintech is looking for a seasoned professional to lead the end-to-end implementation of reconciliation/payment solutions for enterprise customers in Pune, India. The ideal candidate will have over 12 years of experience in fintech, excelling in client engagement and project delivery.

You will manage multiple implementation projects, ensuring alignment with client needs and operational goals. This role requires a strong understanding of payment ecosystems and hands-on experience with API integrations and Agile methodologies.

Qualifications

• 12+ years of experience in implementation/project delivery roles within payments or fintech domain.
• Strong experience in client-facing implementation roles.
• Deep understanding of payment ecosystems (Visa, Mastercard, UPI, payment gateway).
• Proven track record managing end-to-end implementations and large-scale deployments.
• Experience with reconciliation systems and financial transaction processing.

Responsibilities

• Lead end-to-end implementation lifecycle from business award to go-live.
• Act as primary contact for customers during implementation.
• Understand customer pain points and create effective solutions.
• Oversee system configuration, integration, testing, and deployment.

Skills

Implementation/project delivery

Client-facing experience

Payment ecosystems knowledge

Reconciliation systems expertise

API integrations

Agile methodologies

Cross-functional team management

Problem-solving

Stakeholder management

Tools

Jira

Confluence

Data analytics tools

Job description

About the Role

Lead and manage end-to-end implementation of reconciliation/payment solutions for enterprise customers. Act as the primary interface between the organization and the client, ensuring successful delivery, adoption, and transition to operations. Drive solutioning by understanding customer pain points and translating them into scalable system implementations while ensuring alignment with business, technical, and operational goals.

• Lead end-to-end implementation lifecycle from business award to go-live and stabilization
• Act as the primary point of contact for customers during implementation
• Understand customer pain points and translate them into effective product solutions
• Validate business requirements, scope, and technical specifications through POC engagements
• Plan and execute multiple implementation projects within defined scope, timelines, and budget
• Drive cross-functional collaboration across product, engineering, operations, and client teams
• Design scalable implementation frameworks and define roles within delivery teams
• Ensure proper change management and governance throughout implementation lifecycle
• Oversee system configuration, integration, testing, and deployment activities
• Lead go-live planning, execution, and post-implementation transition to operations
• Define and validate SOPs in collaboration with IT and operations teams
• Conduct training and enablement sessions for end-users and client teams
• Monitor performance metrics and ensure delivery against agreed KPIs
• Identify risks, manage escalations, and drive resolution with stakeholders
• Conduct post-implementation reviews and ensure successful adoption

Skills & Experience Required

• 12+ years of experience in implementation/project delivery roles within payments or fintech domain
• Strong experience in client-facing implementation roles
• Deep understanding of payment ecosystems (Visa, Mastercard, UPI, payment gateway, clearing & settlement systems)
• Experience with reconciliation systems and financial transaction processing
• Proven track record of managing end-to-end implementations and large‑scale deployments
• Strong ability to translate business requirements into technical solutions
• Hands‑on experience with API integrations, ERP/CRM systems, and data analytics tools
• Experience in Agile methodologies (Scrum/Kanban) and tools like Jira & Confluence
• Strong stakeholder management and communication skills across multiple levels
• Ability to manage cross‑functional teams, vendors, and implementation pods
• Strong problem‑solving, decision‑making, and execution skills
• Experience in training, SOP development, and operational transition