Project Manager

Welocalize, Inc; Gurgaon; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Welocalize, Inc is seeking a Project Manager to oversee client projects from planning to closure. You will collaborate with clients and a global team to translate requirements into actionable plans using Welocalize standards of service, quality and innovation.

The ideal candidate will manage complex projects, nurture client relationships, and drive on-time delivery while maintaining budget and quality targets.

Qualifications

• Bachelor’s degree in a related field.
• Proven project management experience in a fast-paced client-centric environment.
• Knowledge of translation/localization industry or tech-enabled services is a plus.
• Experience managing large accounts or projects.

Responsibilities

• Lead project planning, scoping, requirements gathering and validation with clients.
• Coordinate with clients and internal stakeholders to plan resources, quality, cost and schedule.
• Perform risk analysis and contingency planning.
• Direct internal and external teams to deliver projects on time and within budget.
• Create and monitor project schedules and delivery milestones.
• Manage project budgets and control costs.
• Maintain client relationships and report progress to stakeholders.
• Ensure project profitability and margin management.
• Document processes and ensure knowledge management.

Skills

Project management

Budget management

Stakeholder management

Team leadership

Communication skills

Problem solving

Time management

Travel flexibility

Education

Bachelor’s degree

Job description

Job Title Project Manager Department Project Management Reports To Enterprise Program Manager

The Project Manager is responsible for ensuring the successful planning, execution, tracking, delivery and closure of client projects. The Project Manager works with the client to understand requirements and engages the global team in the fulfilment of these requirements, crafting client solutions based on the Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork. The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment.

Main Duties

• Project planning, scoping, requirements gathering and validation with client.
• Identifying and working with the relevant client and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements.
• Risk analysis and contingency planning (plan-do-check-act cycle).
• Leading the internal and external team to successful execution and delivery of client projects.
• Creating schedule and monitoring timeliness of delivery.
• Managing the budget and controlling project costs.
• Establishing and nurturing relationships with the customer, internal teams and external suppliers.
• Overseeing project activities and ensuring resolution to any problems that may arise (corrective and preventive action).
• Actively seeking ways to optimize delivery, client satisfaction, quality and profitability.
• Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required.
• Ensuring finance systems are kept up to date and accurate.
• Process documentation and knowledge management.
• Ensuring profit of project is maintained through the management of margin.

Delivery of services in line with core KPIs for project management, which include but are not limited to: client satisfaction; on-time delivery; cost control and profitability; revenue throughput; Client growth.

Requirements

• Education Level Bachelor’s degree (B.A.) from a college or university in related filed.
• Experience Proven project management experience in a fast-paced, client-centric environment, ideally in the translation or localization industry.
• Knowledge of the translation industry and a keen interest in its technology, process, competitive landscape and emerging trends.
• Demonstrated success at managing large accounts and/or projects.
• Curiosity and creativity to question existing processes and approaches and innovate new ones.
• Proven experience in development of processes and ideas.
• Experience in financial management and budget to actual management.
• Customer relationship management and business development skills to drive organic growth.
• Must be available to travel for work related commitments.
• Other relevant skills Energy and a positive attitude with excellent interpersonal skills.
• The ability to lead large, diverse, virtual teams.
• Excellent Written and verbal communication skills.
• Strong organizational and problem-solving skills.
• Effective presentation skills.
• Ability to build and maintain strong client relationships.
• Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment.
• Ability to cope with high pressure caused by one or more project management elements such as quality, turnaround time, resource or budget constraint.
• Attention to details.
• Ability to learn and master quickly the technology, tools and processes required by the account.
• The ability to train a Project Coordinator on projects/processes.

Additional Job Details

This is for potential replacement for Cisco EU/China PM.

Welocalize is a leading technology-enabled provider of translation, localization, and AI-driven content solutions, helping businesses communicate, innovate, and grow globally.

Specializing in complex and regulated industries, Welocalize delivers precise, scalable multilingual content through a powerful combination of advanced AI technologies and expert human talent.

At the core is Welocalize’s AI-enabled OPAL platform, which transforms translation workflows by integrating machine translation (MT) and large language models (LLMs) to provide fast, accurate, and culturally relevant content in over 300 languages.

With a commitment to excellence, Welocalize holds 7 ISO certifications.

Welocalize is headquartered in New York with offices all over the globe.