Professional Services Manager

Promaynov Advisory Services Pvt. Ltd; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Promaynov Advisory Services Pvt. Ltd in Bengaluru seeks a seasoned Program Manager to lead multiple projects from initiation through closure, ensuring on-time delivery within scope and budget.

You will monitor progress, prepare executive updates, mentor teams, engage stakeholders, and support presales, contracts, and risk management across complex enterprise programs. Required is a Bachelor's degree with 5+ years in PM/Delivery roles; PMP/PRINCE2 advantageous; experience delivering large,

Qualifications

• Bachelor's degree in Business Administration, Computer Science, Engineering, or related discipline.
• PMP, PRINCE2 or relevant certifications are advantageous.
• Minimum 5 years in roles like Project Manager or Delivery Manager.
• Hands-on experience delivering multiple complex projects (Operations/Transitions/Migrations/Supply Chain/Procurement-S2P, P2P, S2C).
• Enterprise software background preferred; strong client-facing experience.
• Experience with risk management and large-scale project artifacts and sign-off.
• Strong team management and client interaction skills.

Responsibilities

• Manage multiple projects from initiation through closure.
• Monitor project progress and report status to senior management.
• Build and guide project teams; foster cross‑functional communication.
• Lead Kick-off Meetings across geographies and verticals with Fortune 1000 customers.
• Coordinate with internal and external stakeholders for customer engagement.
• Support presales and pilots for technology wins; assist with SOW reviews.
• Identify resource needs and interdependencies; manage budgets.
• Capture risks and develop mitigation strategies; mentor team members.
• Provide project management training and mentoring on methodologies, tools, and techniques.

Skills

Project management

Stakeholder communication

Team leadership

Resource planning

Budget management

Client interactions

Risk management

Mentoring

Education

Bachelor's degree

Job description

Responsible for Program Management: Manage multiple challenging projects concurrently from initiation through execution and closure.

Monitor project progress throughout the project lifecycle, communicate project status effectively to senior management through reports, presentations, and individual meetings.

Build and provide direction to project teams, create and foster communication among team members.

Manage Kick-off Meetings (multi-geographical, multi-vertical Fortune 1000 Global customers).

Customer Engagement: coordinating with internal and external stakeholders.

Enable Presales & Pilots for Tech Wins.

Support contract & SOW reviews & address prospect concerns during the sales process.

Identify resource needs, constraints, and inter-dependencies.

Capture and manage project risks and issues and associated mitigation strategies.

Proactively engage other members & collaborate of the organization with specific subject knowledge to resolve issues or provide assistance.

Monitor and control project budgets.

Provide project management training, assistance, and mentoring on project management methodologies, tools, and techniques.

Utilize analytical skills to make critical decisions and recommendations to solve project-related problems.

Resource Planning & mentoring the internal team.

Lead New Initiatives: Enable brainstorming sessions with the team to gather innovative approaches.

Qualifications & Skills:

Bachelor's degree in a relevant field such as Business Administration, Computer Science, Engineering, or a related discipline.

Additional certifications in project management (e.g., PMP, PRINCE2) or relevant industry certifications would be advantageous.

Minimum 5 years of experience required in roles such as Project Manager, Delivery Manager, or similar customer-facing positions.

Hands-on experience in a project management role and delivering multiple and complex projects (Operations / Transitions / Migrations/ Supply Chain/ Procurement-S2P, P2P, and S2C).

Candidates having an enterprise software background in the initial career phase and gradually moved to a Project Management role.

Experience in handling complex large projects and risk management.

Project artifacts Documentation and sign off.

Good at Team Management.

Should be proficient in client interactions.