Project Manager

Milestone Technologies, Inc.; Ernakulam; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Milestone Technologies, Inc. is seeking a Project Manager I to provide coordination and analytical support across an enterprise program.

The role maintains program records, supports analysis, and helps the team execute delivery as part of a development path toward more senior roles. The candidate will operate trackers, prepare data extracts, capture decisions and actions, assist with data cleanup, and contribute to status reporting and scheduling.

Qualifications

• 5+ years of project coordination, analyst support or comparable delivery experience on enterprise programs.

Responsibilities

• Operate and maintain program trackers, logs, registers and working records to the agreed standard.
• Prepare supporting analysis, data extracts, comparison sets and evidence packs for the BSA and PM team.
• Capture decisions, actions and open items from working sessions and drive follow-up to closure.
• Support data cleanup, reconciliation and validation execution under direction from the BSA team.
• Compile inputs for status reporting and maintain reporting artefacts on the agreed cadence.
• Support scheduling, coordination and documentation across assigned functional areas.
• Perform overnight or off-shift preparation and data runs where this benefits the onshore working day.

Skills

Project coordination

Analyst support

Data handling

English communication

GxP experience

Tools

Spreadsheets

Job description

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

The Project Manager I provides coordination and analytical support across the program. The role operates and maintains the program's working records, prepares supporting analysis and evidence, and supports the wider team's execution. This is a delivery seat with an active contribution expectation, not an administrative one, and the role is a development path into the Project Manager II and BSA seats over the life of the program.

Key responsibilities

• Operate and maintain program trackers, logs, registers and working records to the agreed standard.
• Prepare supporting analysis, data extracts, comparison sets and evidence packs for the BSA and PM team.
• Capture decisions, actions and open items from working sessions and drive follow-up to closure.
• Support data cleanup, reconciliation and validation execution under direction from the BSA team.
• Compile inputs for status reporting and maintain reporting artefacts on the agreed cadence.
• Support scheduling, coordination and documentation across assigned functional areas.
• Perform overnight or off-shift preparation and data runs where this benefits the onshore working day.

Required Experience

• 5 + years of project coordination, analyst support or comparable delivery experience on enterprise programs.
• Strong attention to detail and demonstrated discipline in maintaining accurate working records.
• Practical spreadsheet and data-handling capability.
• Clear written and verbal communication in English.
• Willingness to work a dedicated shift pattern providing overlap with US Eastern business hours.
• Experience working within GxP-regulated environments.

Preferred Experience

• Exposure to a system transition, migration or implementation program.
• Experience in a regulated industry.
• Familiarity with enterprise collaboration and reporting tooling.

Ways of working

• Works to the direction and priorities set by the assigned Client workstream lead or program owner.
• Maintains transparent, timely status against assigned activities and escalates blockers early rather than at the point of impact.
• Documents decisions, actions and open items so that context is held in the program record and not solely with the individual.
• Cross-trains across adjacent functional areas to provide coverage redundancy within the Milestone team.

Compliance and environment

• Works entirely within Client's systems, tools and environments. No client data is moved to, stored in or processed on external tooling without Client's express written approval.
• Operates within a GxP-regulated environment and follows Client's data privacy, data integrity, information security and records-retention standards at all times.
• Completes all Client-mandated onboarding, access provisioning and compliance training before commencing project activity.
• Participates in Milestone's structured program induction covering program context, stakeholder map, ways of working and tooling.

Compensation

Estimated Pay Range:

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.