Project Coordinator

Otelier; Ahmedabad District; On-site; INR 600,000 - 900,000; Full time

Job summary

Otelier is seeking an Implementation Project Coordinator to join the Onboarding team in India. You will support customer technical implementation projects for Otelier products and partner with Product Management, Sales and other teams to ensure successful delivery.

Responsibilities include reviewing project proposals, scheduling, budgeting, scope analysis, and coordinating cross-functional efforts. Candidates with 1–3 years in SaaS project coordination and familiarity with Agile will be

Qualifications

• Bachelor's degree or higher in project management or IT field.
• 1–3 years of project coordinator experience in a SaaS organization preferred.
• Knowledge of project management best practices and deliverables.
• Understanding of SaaS implementation, configuration, integration and migration techniques.
• Proficiency using project management tools to track, assign and manage tasks.

Responsibilities

• Review project proposals, ensure adherence to contract language and track amendments.
• Provide technical support including scheduling, planning, earned value management, budget review and scope-change analysis.
• Collaborate cross-functionally with Customer Success, Sales, Product Management and other teams to meet timelines.
• Prioritize work across projects with leadership.
• Communicate issues and propose solutions to project managers and stakeholders.
• Monitor project timelines and report progress to managers and leadership.
• Maintain knowledge of products and assist in developing project methodology.
• Coordinate training of final customer solutions with Training Enablement team.
• Identify opportunities to improve processes, templates and tools to scale PM and implementation.

Skills

Project management

SaaS

Agile

Time management

Data gathering

Collaboration

Hotel systems knowledge

Education

Bachelor's degree in IT or related field

Tools

Project management tools

Job description

The Implementation Project Coordinator will be a valued member of the Onboarding team and support customer technical implementation projects for Otelier products. The Implementation Project Coordinator will partner closely with the rest of the Implementation and Onboarding Team as well as cross-functionally with Product Management, Sales, and other teams to ensure successful project delivery.

Responsibilities

• Review project proposals, ensure projects adhere to contract language, and issue and track project amendment documentation.
• Perform technical support including project scheduling and planning, earned value management, budget review/cost analysis, and change of scope impact analysis.
• Collaborate cross-functionally with Customer Success, Sales, Product Management, and other internal teams to deliver according to established project timelines and project governance.
• Work with leadership to prioritize work across projects.
• Communicate any issues, problems, or additional information to project managers and project stakeholders and recommend solutions.
• Monitor and evaluate project timeline and activity and report on progress to project managers and leadership.
• Maintain up-to-date knowledge of products and programs and assist in the development and maintenance of project methodology.
• Coordinate training of the final customer solution in collaboration with our Training Enablement team.
• Identify and share opportunities to improve processes, templates and tools to scale project management and implementation processes.

Requirements

• Bachelor s degree or in project Management or any IT Field.
• 1-3 years of project coordinator experience within a SaaS organization, preferred.
• Knowledge of project management best practices, methodologies, and deliverables, including proficiency using Project Management tools to track, assign and manage tasks.
• Understanding of SaaS implementation, configuration, integration and migration techniques.
• Knowledge of data gathering, validation and preparation techniques.
• Organization and time management skills for managing multiple projects and assignments
• Business and productivity tools such as presentation, document, spreadsheet, project and task management software.
• Preference will be given to candidates with hospitality experience and knowledge of hotel systems (PMS, POS, Accounting, etc).
• Proficiency using Agile Project Management tools to track, assign and manage tasks.