Programme Associate- MDP

SPJIMR SP Jain Institute of Management & Research; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

SPJIMR SP Jain Institute of Management & Research in Mumbai seeks an Associate to handle data-related tasks, maintain department-level data, and support decision-making with accurate reporting. The role includes program management and execution activities within the MDP department.

Ideal candidates have 6–7 years of experience in academic institutes or Edtech, with strong MS Office skills, data governance understanding, and ability to work with faculty and corporate partners.

Qualifications

• Graduates and postgraduates in any discipline; business administration preferred.
• Experience in academic institutes or Edtech is desirable.
• Strong data analysis and reporting capabilities are required.

Responsibilities

• Develop and manage dashboards and reports for actionable insights.
• Ensure data quality and governance for accurate reporting.
• Execute assigned customer, partner and open programs.
• Implement defined processes for programs and improve department workflows.
• Maintain accurate customer and prospect databases.
• Assist with calling leads for open programs when needed.
• Support sales and marketing activities for the department.

Skills

Data analysis

Reporting

MS Office

Data governance

Program management

Communication

Education

Graduate or Postgraduate degree

Tools

MS Office

Job description

*Please go through the JD before sharing your application*

Department: MDP

We are looking for a competent Associate to undertake a variety of data related tasks like – maintaining department level data and ensuring accurate reporting, ensuring data integrity to support decision making process. Additionally, the role includes program management and program execution tasks.

Key responsibilities will be –

• Data Analysis and Reporting: Develop and manage comprehensive dashboards and reports to provide actionable insights.
• Data Governance: Ensure data quality standards by ensuring accurate data collection and reporting.
• Execution of assigned customer, partner & open programs
• Ensure implementation of defined processes for the program
• Assist with improvement of processes for the department
• Accurate maintenance of database for customers and prospects
• Assist with calling leads of open programs if required
• Ensure technology is adopted and used correctly for all operations for increased effectiveness
• Plan and order study material, case studies, simulations etc as per the requirement of the program
• Procurement of stationery and other operational necessities for the department.
• Accurate data management & documentation for all executed programs
• Support sales & marketing activities of the department as required
• Provide regular feedback & updates on ongoing programs to the executive education team as required

Education: Graduates and Postgraduates in any discipline. (Education in business administration preferred)

Experience:

• Minimum 6-7 years of work experience in other academic institutes or Edtech
• Knowledge of executive education business and operational processes.
• Experience of working with faculty, vendors and corporate clients.

Capabilities required:

• Ability to work with diverse and multi-disciplinary people & teams
• Excellent time management and organizational skills
• Organized, process oriented with attention to detail
• Tech savvy and highly proficient in MS Office
• Excellent verbal and written communication skills
• Knowledge of digital marketing will be a plus
• Responsiveness – should demonstrate concern and ability to meet internal and external stakeholder & customers’ needs
• Ability to take initiative and resolve issues during program execution.

Traits: Collaborative, team player, agile, flexible, systematic, assertive, Responsive and customer focused

Technical Skills: Proven experience with data analysis, reporting tools (MS Office)