Program Manager (Mumbai)

Osfin; Mumbai; On-site; INR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Professional development

Job summary

Osfin.ai is a leading provider of financial operation solutions focused on helping organizations streamline their financial processes and achieve operational excellence. We are seeking a dynamic Technical Program Manager to manage the implementation of Osfin's solutions for existing and new clients.

The role requires deep understanding of financial operations, strong problem-solving skills, and the ability to analyze large data volumes.

Qualifications

• Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting, or analytics.
• Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
• Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
• Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
• Proven expertise in financial operation processes and related software solutions is a plus.
• Proficiency in developing business intelligence solutions or with low-code tools is a plus.
• Graduated from a Tier 1 or Tier 2 engineering or business school.

Responsibilities

• Client Engagement: primary point of contact for assigned clients, building strong relationships to facilitate implementations.
• Project Management: lead end-to-end implementations, ensuring on-time delivery within scope and budget, coordinating cross-functional resources.
• Process Analysis and Improvement: evaluate client workflows, identify inefficiencies, and optimize processes using Osfin's platform.
• Data Analysis: analyze large datasets, use SQL-based queries to interpret data and provide actionable insights.
• Problem Solving: break down complex problems and develop solutions with clients and internal teams.
• Process Excellence: implement best practices in process management, leveraging Lean Six Sigma where applicable.
• Customer Excellence: ensure a superior customer experience through training, support, and issue resolution.

Skills

Analytical skills

Communication skills

Client relationships

Cross-functional leadership

Financial operations

BI/Low-code tools

SQL querying

Education

Tier 1/2 engineering or business school

Job description

Osfin.ai is a leading provider of financial operation solutions, dedicated to helping organizations streamline their financial processes and achieve operational excellence. Our innovative platform empowers clients to automate complex operations, ensuring accuracy and efficiency in their financial operations.

Position Overview:

We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of Osfin's solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program Manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.

Key Responsibilities:

• Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operational processes and requirements. Build and maintain strong relationships to facilitate successful implementations.
• Project Management: Lead the end-to-end implementation of Osfin's solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.
• Process Analysis and Improvement: Evaluate clients' existing operational workflows, identify inefficiencies, and recommend optimized processes leveraging Osfin's platform. Utilize process mapping and data analysis to drive continuous improvement.
• Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of Osfin's solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.
• Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.
• Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.
• Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

Qualifications:

• Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting, or analytics.
• Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
• Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
• Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
• Proven expertise in financial operation processes and related software solutions is a plus.
• Proficiency in developing business intelligence solutions or with low-code tools is a plus.
• Graduated from a Tier 1 or Tier 2 engineering or business school.

Why Join Osfin?

• Opportunity to work with a cutting-edge financial technology company.
• Collaborative and innovative work environment.
• Competitive compensation and benefits package.
• Professional development and growth opportunities.

If you are a proactive leader with a passion for process excellence and customer success, we invite you to apply for the Technical Program Manager position at Osfin. Join us in transforming the future of financial operations.

In case of any queries, feel free to reach out to us at [e-mail]