Program Manager

Osfin.ai; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive compensation

Professional development opportunities

Collaborative work environment

Job summary

A leading financial technology firm in Bengaluru is seeking a Technical Program Manager to manage the implementation of its solutions. This role requires a minimum of 3 years’ experience in project management, exceptional analytical skills, and strong communication abilities. You will act as the primary contact for clients, ensuring timely project delivery and recommending process improvements. The position offers a competitive compensation package and opportunities for professional growth.

Qualifications

• Minimum of 3 years of project management experience in financial services or related fields.
• Strong analytical skills with experience in handling large datasets.
• Excellent communication and interpersonal skills.

Responsibilities

• Serve as the primary contact for clients, understanding their unique operations.
• Lead the end-to-end implementation of solutions, ensuring timely delivery.
• Evaluate workflows and recommend process optimizations using data analysis.

Skills

Project management

Data analysis

SQL querying

Client relationship management

Problem solving

Education

Graduated from a Tier 1 or Tier 2 engineering or business school

Tools

Business intelligence solutions

Low-code tools

Job description

About Us

Osfin.ai is a leading provider of financial operation solutions, dedicated to helping organizations streamline their financial processes and achieve operational excellence. Our innovative platform empowers clients to automate complex operations, ensuring accuracy and efficiency in their financial operations.

Position Overview

We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of Osfin's solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program Manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.

Key Responsibilities

• Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.
• Project Management: Lead the end-to-end implementation of Osfin's solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.
• Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging Osfin's platform. Utilize process mapping and data analysis to drive continuous improvement.
• Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of Osfin's solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.
• Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.
• Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.
• Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

Qualifications

• Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting, or analytics.
• Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
• Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
• Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
• Proven expertise in financial operation processes and related software solutions is a plus.
• Proficiency in developing business intelligence solutions or with low-code tools is a plus.
• Graduated from a Tier 1 or Tier 2 engineering or business school.

Why Join Osfin?

• Opportunity to work with a cutting-edge financial technology company.
• Collaborative and innovative work environment.
• Competitive compensation and benefits package.
• Professional development and growth opportunities.

If you are a proactive leader with a passion for process excellence and customer success, we invite you to apply for the Technical Program Manager position at Osfin. Join us in transforming the future of financial operations.

In case of any queries, feel free to reach out to us at [e-mail]