Program Manager – IT Infrastructure, Network, Cybersecurity & ERP Implementation
Program Manager – IT Infrastructure, Network, Cybersecurity & ERP Implementation
- BHIVE Workspace
- Referral Category: Category 4
- 5 - 8 Years
- Bachelor's degree in any discipline (IT / Engineering / Management preferred).
1. Role Summary– BHIVE Group is looking for a Program Manager to plan, coordinate and deliver IT programs spanning infrastructure and network, cybersecurity, and ERP implementation. This is a program-management role, not a technical specialist role — the focus is on driving delivery, not building solutions hands-on. The successful candidate leads through people and process: orchestrating internal teams,vendorsand stakeholders to deliver programs on time, within budget, and in line with BHIVE's IT policies,SOPsand governance standards.
A working understanding of the IT domains involved is sufficient — enough to converse credibly with technical teams and vendors, ask the right questions, and make informed prioritisation and risk decisions. Deep, hands-onexpertisein networking, security or ERP configuration is notrequired; strong program-management discipline is.
2. Key Responsibilities
Program Planning & Delivery
- Own end-to-end delivery of IT programs across infrastructure, network,cybersecurityand ERP — defining scope, schedule, budget,resourcingand success criteria.
- Build andmaintainintegrated program plans,milestonesand roadmaps across multiple concurrent workstreams.
- Drive execution to agreed timelines and budgets; proactively remove blockers and manage change requests through to sign-off.
- Coordinate cutovers, go-livesand rollouts across BHIVE sites, ensuring readiness and clean hand-over to operations / support.
- Act as the single point of coordination between business owners (Finance, HR, Operations), internal IT teams, and external vendors / system integrators.
- Manage vendor engagement — RFPs, SOWs, deliverables,SLAsand performance — and hold partners accountable to commitments.
- Run steering committees and status reviews; communicate progress,risksand decisions clearly to leadership and stakeholders.
Risk, Budget & Reporting
- Maintain RAID logs (risks, assumptions, issues, dependencies) and drivetimelymitigation and escalation.
- Track program budgets and spend against approved plans; flag variances early and support forecasting.
- Produce dashboards and reports on program health, KPIs and milestones for the SVP – IT and leadership.
- Develop,maintainand enforce IT policies, standard operating procedures (SOPs)and process documentation across programs.
- Establish and run governance routines — change management, access reviews, asset and license/subscription governance, and vendor governance.
- Maintain an audit-ready documentation repository (SharePoint) and support internal and external audits and compliance requirements.
- Ensure every program adheres to security and governance controls from initiation through closure.
- Planning:Planning & scheduling — building realistic plans, critical-pathand dependency management across parallel workstreams.
- Stakeholders:Stakeholder management — aligning cross-functional teams, managingexpectationsand communicating with clarity at all levels.
- Vendors:Vendor & contract management — RFPs, SOWs, negotiations,SLAsand holding partners to account.
- Risk:Risk & issue management —identifying, quantifying, escalating and mitigating risks before theyimpactdelivery.
- Budget:Budget & financial tracking — cost control,forecastingand variance management.
- Governance:Governance & documentation — policies, SOPs, auditreadinessand disciplined record-keeping.
- Methods:Methodologies & tools — Waterfall / Agile / hybrid delivery; fluency with project-tracking,reportingand collaboration tools.
- Leadership:Communication & leadership — steering committees, status reporting, and influencing without authority.
4. Required Qualifications
- Education:Bachelor’s degree in any discipline (IT / Engineering / Management preferred).
- Experience:5+ years in program / project management, ideally delivering IT or technology-enabled programs.
- Delivery:Proventrack recorddelivering multiple concurrent projects on time and within budget.
- IT knowledge:Working (not expert) understanding of IT infrastructure, networking,cybersecurityand ERP concepts — enough to lead technical teams and vendors effectively.
- Governance:Experience authoring policies,SOPsand governance documentation; comfortable in audit and compliance environments.
5. Preferred / Good to Have
- Program / project management certification — PMP, PRINCE2, CAPM, or Agile / Scrum (CSM, PSM).
- Exposure to ITIL, or governance frameworks such as ISO 27001, in a coordination capacity.
- Familiarity with ZOHO, Microsoft 365,SharePointand project-tracking tools.
- Prior experience in coworking, real estate, or multi-site / high-growth environments.
The BHIVE Group stands at the forefront of revolutionizing managed offices & enterprise coworking spaces, while democratizing investments in Bengaluru.
BHIVE's Mission: The BHIVE Group's mission is to be amongst the most loved and admired real estate companies of India by 2033
BHIVE's Vision: BHIVE Group envisions helping people live a better quality of life. Anything that we do will have people and quality of life in mind.
Benefits : At BHIVE, we are committed to providing more than just a paycheck —we strive to create a supportive and rewarding work environment where employees feel valued, empowered, and motivated to excel. Our comprehensive benefits package includ es
We’re a passionate, youthful, and vibrant team, located in the heart of the city’s bustling Central Business District Equal Opportunity
BHIVE proudly stands as an Equal Opportunity Employer – By Choice. We firmly believe that we are most effective in helping our associates, customers, and the communities we serve, lead better lives when we genuinely understand them.
This involves recognizing, respecting, and valuing diversity in terms of unique styles, experiences, identities, ideas, and opinions while fostering inclusivity for all individuals.
Impactful Work: Joining BHIVE means contributing to a real impact on the startup ecosystem in India.
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