Program Manager -EMS

Cyient

Shamshabad

On-site

INR 1,800,000 - 2,500,000

Full time

5 days ago

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Job summary

Cyient in Shamshabad, Hyderabad, Telangana is seeking a Program Manager - EMS to lead customer programs from planning to delivery, ensuring quality, cost targets and timelines.

You will coordinate across manufacturing, engineering, quality, supply chain, and finance to drive NPI and product transfers while optimizing processes and capacity, with a focus on the customer experience and operational excellence.

Qualifications

Bachelors in Electronics, Electrical, Mechanical, Industrial Engineering or related field.
Masters or MBA in Operations, Technology, Supply Chain or Business Management preferred.
10–15 years of relevant experience in program management, operations, or related fields.

Responsibilities

Lead end-to-end program management across cross-functional teams.
Drive NPI and product transfer programs with engineering and manufacturing.
Manage budgets, schedules, risks, and KPIs to meet customer objectives.
Coordinate with supply chain, procurement, finance and quality functions.
Support continuous improvement and Lean initiatives.
Maintain strong customer relationships and program reviews.

Skills

Program management

Operations management

Cross-functional leadership

Lean & Six Sigma

Stakeholder management

Problem solving

Negotiation

Education

Bachelor's in Electronics/Electrical/Mechanical/Industrial Engineering

Masters or MBA (preferred)

Tools

ERP/MRP

PLM systems

MS Office / PM tools

Job description

Program Manager - EMS

Location: Shamshabad, Hyderabad, Telangana

Industry: Electronic Manufacturing Services (EMS) Function: Program Management / Operations

Position Summary

The Program Manager Operations will be responsible for planning, leading, and executing customer programs from operational and commercial perspectives, ensuring delivery of products and services in line with customer requirements, quality standards, cost targets, and committed timelines.

The role will drive cross-functional program execution across operations, manufacturing, engineering, quality, supply chain, procurement, finance, and customer teams. The Program Manager will establish program priorities, monitor schedules and budgets, manage risks and resources, resolve operational issues, and ensure achievement of business and customer objectives.

The role will also identify opportunities for operational improvement, process optimization, new product introduction, technology development, and business growth.

Key Responsibilities

Program & Operations Management

Lead end-to-end operational execution of assigned customer programs.
Establish program objectives, deliverables, milestones, schedules, resource requirements, and execution plans.
Monitor and control program schedules, budgets, capacity, resources, risks, dependencies, and deliverables.
Ensure on-time delivery in accordance with customer commitments and agreed program milestones.
Establish and implement operating procedures, practices, processes, and program-management guidelines.
Track program performance through appropriate KPIs, dashboards, reviews, and management reports.
Identify operational risks and issues proactively and drive corrective and preventive actions.
Ensure effective coordination between manufacturing, engineering, quality, supply chain, procurement, finance, and other support functions.

Manufacturing & NPI

Drive successful execution of New Product Introduction (NPI) and product transfer programs.
Coordinate with engineering and manufacturing teams for product readiness, process readiness, capacity planning, tooling, equipment, materials, and production requirements.
Ensure smooth transition from development to production while meeting quality, cost, and delivery objectives.
Monitor manufacturing capacity and resource requirements and initiate actions to address capacity constraints.
Drive continuous improvement initiatives to improve productivity, cycle time, cost, quality, and delivery performance.
Support implementation of Lean, Six Sigma, operational excellence, and process-improvement initiatives.

Customer & Stakeholder Management

Act as the primary program interface between customers and internal cross-functional teams.
Understand customer requirements, delivery commitments, priorities, and escalations and translate them into actionable internal plans.
Lead regular program reviews with customers and internal leadership.
Provide timely visibility on program status, risks, capacity, delivery, quality, cost, and recovery plans.
Build strong customer relationships and ensure effective resolution of operational and program issues.
Manage escalations and coordinate cross-functional teams to deliver timely solutions.

Supply Chain & Material Management

Work closely with supply chain, procurement, planning, and suppliers to ensure material availability and continuity of production.
Monitor long-lead items, critical components, supplier risks, shortages, and material constraints.
Drive recovery plans for supply-chain disruptions affecting customer commitments.
Coordinate demand, capacity, inventory, and production planning to support program requirements.
Support supplier performance improvement and escalation management where required.

Financial & Commercial Management

Establish and monitor program budgets, costs, margins, and financial performance.
Ensure program execution is aligned with approved financial and business objectives.
Identify cost-reduction and productivity-improvement opportunities.
Support commercial discussions, contract reviews, change requests, and customer negotiations.
Coordinate with finance, commercial, procurement, and business teams on program-related financial matters.
Monitor and manage the financial impact of scope changes, delays, material issues, and operational risks.

Team & Resource Management

Plan, organize, and manage the work of cross-functional program teams.
Ensure appropriate allocation and utilization of people, equipment, manufacturing capacity, and other resources.
Establish clear priorities, responsibilities, deliverables, and performance expectations.
Provide leadership and direction to program teams to achieve operational and customer objectives.
Foster collaboration and effective communication across functional teams.

R&D, Engineering & Continuous Improvement

Identify opportunities for technology, process, product, and manufacturing improvements.
Work with engineering and R&D teams to develop practical solutions to complex operational and technical problems.
Support investigation and implementation of new technologies and manufacturing processes.
Identify opportunities to improve product quality, manufacturability, productivity, cost, and reliability.
Contribute to technology roadmaps and strategic operational improvement initiatives.

Business Development & Strategic Initiatives

Support business development activities by providing operational inputs for new opportunities and customer programs.
Support proposals, RFQs, capability presentations, cost estimates, and customer engagements.
Evaluate operational feasibility, capacity, resources, technology, and investment requirements for new programs.
Identify opportunities for expanding existing customer programs and developing new business.
Support strategic initiatives aligned with organizational growth and operational excellence.

Required Qualifications

Bachelors degree in Electronics, Electrical, Mechanical, Industrial Engineering, Manufacturing Engineering, or a related technical discipline.
Masters degree or MBA in Operations, Technology, Supply Chain, or Business Management is preferred.
10 to 15 years of relevant experience, including significant experience in program management, operations, manufacturing, NPI, or engineering within electronics, aerospace, automotive, EMS, or high-technology industries.
Demonstrated experience managing complex, cross-functional customer programs.
Strong experience in program planning, scheduling, budgeting, capacity planning, resource management, risk management, and customer management.
Experience working closely with manufacturing, engineering, quality, supply chain, procurement, and finance functions.
Experience in NPI, product transfer, production ramp-up, or manufacturing operations is highly desirable.

Preferred Skills

Strong understanding of electronics manufacturing and EMS operations.
Experience in NPI, PCBA/box-build manufacturing, product transfer, DFM/DFT, manufacturing engineering, or production ramp-up.
Strong knowledge of program governance and project-management methodologies.
Experience with Lean Manufacturing, Six Sigma, Continuous Improvement, or Operational Excellence.
Strong analytical and problem-solving capabilities.
Excellent negotiation, communication, presentation, and stakeholder-management skills.
Strong customer-facing and escalation-management capabilities.
Ability to manage multiple programs and priorities in a fast-paced manufacturing environment.
Experience working with global customers and cross-functional teams.
Proficiency in MS Office and project-management tools.
Working knowledge of ERP/MRP and PLM systems is desirable.