Program Manager / Delivery Manager

Kreeyaa Llc; Hyderabad; On-site; INR 3,500,000 - 7,500,000; Full time

Job summary

Kreeyaa Llc is seeking an experienced Program Manager / Delivery Manager to lead large-scale technology programs in Hyderabad. You will manage 30+ resources, drive on-time and on-budget delivery, and align stakeholders across complex enterprise engagements.

Ideal candidates have 8–15 years in IT with 4–6 years in PM/Delivery roles, strong SDLC/Agile knowledge, and certification in PMP/PRINCE2/SAFe is preferred. Roles encompass client-facing leadership and governance responsibilities.

Qualifications

• 8–15 years of overall IT experience with at least 4–6 years in Program or Delivery Management roles.
• Proven experience managing large teams (30+ resources) and multiple delivery streams.
• Hands-on exposure to ServiceNow and/or Salesforce enterprise implementations preferred.
• Strong understanding of SDLC, Agile, Scrum, and hybrid delivery models.
• Excellent leadership, communication, and stakeholder management skills.

Responsibilities

• Own end-to-end delivery of multiple parallel workstreams across ServiceNow and/or Salesforce programs.
• Lead and manage cross-functional teams of 30+ members including developers, analysts, testers, and architects.
• Define program plans, milestones, dependencies, and delivery governance frameworks.
• Act as the primary point of contact for senior stakeholders and clients.
• Track program health (scope, schedule, cost, quality, risks, and dependencies) and provide executive-level reporting.
• Ensure adherence to delivery standards, best practices, and compliance requirements.
• Drive continuous improvement, team performance, and delivery excellence.

Skills

Program management

Delivery management

Leadership

Stakeholder management

Agile / Scrum

ServiceNow

Salesforce

Tools

ServiceNow

Salesforce

Job description

Role Summary:
We are seeking an experienced Program Manager / Delivery Manager to lead large-scale technology programs with multiple delivery streams. The role requires strong leadership capability to manage teams of 30+ resources, ensure on-time and on-budget delivery, and drive stakeholder alignment across complex enterprise engagements.

Key Responsibilities:

• Own end-to-end delivery of multiple parallel workstreams across ServiceNow and/or Salesforce programs
• Lead and manage cross-functional teams of 30+ members including developers, analysts, testers, and architects
• Define program plans, milestones, dependencies, and delivery governance frameworks
• Act as the primary point of contact for senior stakeholders and clients
• Track program health (scope, schedule, cost, quality, risks, and dependencies) and provide executive-level reporting
• Ensure adherence to delivery standards, best practices, and compliance requirements
• Drive continuous improvement, team performance, and delivery excellence

Required Skills & Experience:

• 8–15 years of overall IT experience with at least 4–6 years in Program or Delivery Management roles
• Proven experience managing large teams (30+ resources) and multiple delivery streams
• Hands-on exposure to ServiceNow and/or Salesforce enterprise implementations preferred
• Strong understanding of SDLC, Agile, Scrum, and hybrid delivery models
• Excellent leadership, communication, and stakeholder management skills

Preferred Qualifications:

PMP, PRINCE2, or SAFe certification

ServiceNow and/or Salesforce certifications

Experience delivering large enterprise or multi-geography programs

Locations - Hyderabad (with client site visits as required)