Program/Project Management Lead

8103 Acc Sol Pvt Ltd Company; Bengaluru; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Accenture in Bengaluru is seeking an experienced Program/Project Management Lead to oversee end-to-end delivery of complex programs. The role focuses on defining scope, tracking deliverables, and ensuring business outcomes through strong stakeholder collaboration.

Candidates should have a minimum of 8 years in ServiceNow and program/project management, with the ability to coordinate cross-functional teams onsite within India. An onsite client-based role is expected.

Qualifications

• Must-have: ServiceNow proficiency.
• Nice-to-have: experience in program/project management.

Responsibilities

• Oversee and deliver programs/projects end-to-end to achieve business outcomes.
• Define project scope and monitor execution of deliverables.
• Facilitate communication among stakeholders to manage expectations and resolve issues.
• Lead planning and execution to meet milestones and mitigate risks.

Skills

ServiceNow

Program/Project Management

Stakeholder management

Cross-functional teams

Education

15 years full time education

Job description

Project Role : Program/Project Management Lead Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes. Must have skills : ServiceNow Good to have skills : Program Project Management Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: In the role of Program or Project Management Lead, a typical day involves overseeing the comprehensive delivery of programs or projects to ensure alignment with business objectives. This includes defining the scope of projects, closely monitoring the progress of deliverables, and maintaining clear and consistent communication with various stakeholders. The role requires balancing multiple priorities, addressing challenges as they arise, and ensuring that all aspects of the program or project are progressing smoothly toward successful completion. Collaboration and coordination across different teams and departments are essential to meet expectations and achieve desired outcomes effectively.

Roles & Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead the planning and execution phases to ensure timely delivery of project milestones.
• Facilitate effective communication channels among stakeholders to align project goals and resolve conflicts.
• Monitor project risks and implement mitigation strategies to minimize impact on deliverables.
• Support junior team members by providing guidance and fostering a collaborative environment.

Professional & Technical Skills

• Must To Have Skills: Proficiency in ServiceNow.
• Good To Have Skills: Experience with Program Project Management.
• Strong capability in managing project lifecycles and coordinating cross-functional teams.
• Ability to analyze complex project requirements and translate them into actionable plans.
• Experience in stakeholder management and effective communication across diverse groups.
• Skilled in problem-solving and decision-making to address project challenges promptly.

Additional Information

• The candidate should have minimum 8 years of experience in ServiceNow.
• This position is based at Client Onsite - Within India.
• A 15 years full time education is required.
• 15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture