Program Manager 4+ yrs Kochi

Mitsogo; Ernakulam; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Hexnode is seeking a Program Manager for Product Operations to connect Product, Engineering, Marketing, Sales and Customer Success, building scalable processes and smooth launches.

You will align teams, optimize tools, and tighten feedback loops, acting as the operational glue across the product lifecycle. A systems thinker who can bring order and drive cross-functional initiatives will succeed.

Qualifications

• 4+ years of experience in Program Management or Product Operations within a SaaS or technology company.
• Ability to influence and collaborate with Product, Engineering, Design, GTM without direct authority.
• Strong understanding of software development lifecycles and process improvements that drive efficiency.
• Excellent written and verbal communication to translate constraints to business stakeholders.

Responsibilities

• Partner with Product Marketing, Sales Enablement, Engineering and Customer Support to manage the operational execution of new product rollouts and feature releases. Ensure GTM activities are coordinated and teams are trained.
• Design, implement, and maintain scalable processes across the Product Development Life Cycle (PDLC). Identify bottlenecks and boost velocity.
• Lead cross-departmental initiatives with project plans, milestones, risks, and executive progress updates.
• Build and manage systems to aggregate data and qualitative feedback from users, sales, and support teams; surface actionable insights for prioritizing the roadmap.
• Own the product team’s tech stack (e.g., Jira) and ensure tools are configured to support roadmap visibility and OKR tracking.
• Facilitate cadence of roadmaps and retrospectives; maintain a centralized hub of product documentation and release notes.

Skills

Program Management

Product Operations

Cross-functional collaboration

Communication

Jira

Tools

Jira

Job description

Engineered for Speed. Built for Global Scale.

Hexnode is a global force in Unified Endpoint Management (UEM) and cybersecurity, trusted in 100+ countries to secure millions of devices across Apple, Windows, Android, macOS, Linux, and tvOS. Evolving rapidly into a comprehensive platform encompassing XDR, IdP, and DEX, we maintain an industry-leading release pace of 100+ features annually. We combine the momentum of a hyper-growth company with the mission-critical impact of an enterprise leader.

THE ROLE

As the Program Manager for Product Operations at Hexnode, you will be the ultimate connector between our Product, Engineering, Marketing, Sales, and Customer Success teams. Your primary mission is to amplify the impact of our product team by building scalable processes and ensuring seamless product launches.
You will function as the operational glue that holds the product lifecycle together, ensuring that our teams are aligned, our tools are optimized, and our feedback loops are tight. If you are a systems-thinker who loves bringing order to chaos and driving cross-functional initiatives to the finish line, this role is for you.

RESPONSIBILITIES

• Partner with Product Marketing, Sales Enablement, Engineering and Customer Support to manage the operational execution of new product rollouts and feature releases. Ensure all go-to-market (GTM) activities are coordinated, and teams are trained and ready.
• Design, implement, and maintain scalable processes across the Product Development Life Cycle (PDLC). Identify bottlenecks in roadmap planning, and release management, and implement solutions to increase team velocity.
• Lead complex, cross-departmental initiatives. Create project plans, define milestones, manage risks, and ensure clear communication of progress to stakeholders and executive leadership.
• Build and manage systems to aggregate quantitative data and qualitative feedback from users, sales, and support teams. Surface actionable insights to help Product Managers prioritize the roadmap.
• Own the product team’s tech stack (e.g., Jira). Ensure these tools are configured optimally to support roadmap visibility, and OKR tracking.
• Facilitate critical product cadences, including roadmap reviews and retrospective meetings. Ensure that the team maintains a centralized hub of product documentation and release notes for the broader company.

REQUIRED SKILLS AND QUALIFICATIONS

• 4+ years of experience in Program Management, Product Operations, or a similar operational role within a SaaS or technology company.
• Proven ability to influence and collaborate with diverse teams (Product, Engineering, Design, GTM) without direct authority.
• Deep understanding of software development lifecycles and a record of implementing process improvements that drive measurable efficiency.
• Strong ability to synthesize complex data and qualitative feedback into clear, actionable insights for product teams.
• Exceptional written and verbal communication skills. You can translate technical constraints to business stakeholders and business goals to technical teams.

Hexnode is an Equal Opportunity Employer. We welcome and encourage candidates of all backgrounds, identities, and experiences to apply.