Program Manager

Hexnode; Ernakulam; On-site; INR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Healthcare

Flexible PTO

Wellness programs

Dev. opportunities

Leave policy

Job summary

Hexnode is seeking a seasoned Program Manager for Product Operations in India to connect Product, Engineering, Marketing, Sales, and Customer Success. You will build scalable processes and ensure seamless product launches across teams.

You will optimize PDLC workflows, drive release readiness, and surface insights to prioritize the roadmap. Strong communication and systems thinking are essential for success.

Qualifications

• 4+ years in Program Management or Product Operations in SaaS/tech.
• Proven ability to influence diverse teams without direct authority.
• Strong understanding of software development lifecycle and process improvements.
• Excellent written and verbal communication; translate constraints to stakeholders.

Responsibilities

• Coordinate with Product, Engineering, Marketing, Sales and Support for new product rollouts.
• Design and maintain scalable processes across the PDLC to boost velocity.
• Lead cross-department initiatives with clear milestones and risk management.
• Aggregate data and feedback to surface actionable product roadmap insights.
• Own the product team's tech stack (e.g., Jira) for roadmap visibility and OKR tracking.
• Facilitate cadence meetings and maintain centralized product docs and release notes.

Skills

Program Mgmt

Product Ops

Cross-functional

SDLC knowledge

Data-driven

Communication

Tools

Jira

Job description

Engineered for Speed. Built for Global Scale.

Hexnode is a global force in Unified Endpoint Management (UEM) and cybersecurity, trusted in 100+ countries to secure millions of devices across Apple, Windows, Android, macOS, Linux, and tvOS. Evolving rapidly into a comprehensive platform encompassing XDR, IdP, and DEX, we maintain an industry-leading release pace of 100+ features annually. We combine the momentum of a hyper-growth company with the mission-critical impact of an enterprise leader.

THE ROLE

As the Program Manager for Product Operations at Hexnode, you will be the ultimate connector between our Product, Engineering, Marketing, Sales, and Customer Success teams. Your primary mission is to amplify the impact of our product team by building scalable processes and ensuring seamless product launches.

You will function as the operational glue that holds the product lifecycle together, ensuring that our teams are aligned, our tools are optimized, and our feedback loops are tight. If you are a systems-thinker who loves bringing order to chaos and driving cross-functional initiatives to the finish line, this role is for you.

Responsibilities

• Partner with Product Marketing, Sales Enablement, Engineering and Customer Support to manage the operational execution of new product rollouts and feature releases. Ensure all go-to-market (GTM) activities are coordinated, and teams are trained and ready.
• Design, implement, and maintain scalable processes across the Product Development Life Cycle (PDLC). Identify bottlenecks in roadmap planning, and release management, and implement solutions to increase team velocity.
• Lead complex, cross-departmental initiatives. Create project plans, define milestones, manage risks, and ensure clear communication of progress to stakeholders and executive leadership.
• Build and manage systems to aggregate quantitative data and qualitative feedback from users, sales, and support teams. Surface actionable insights to help Product Managers prioritize the roadmap.
• Own the product team’s tech stack (e.g., Jira). Ensure these tools are configured optimally to support roadmap visibility, and OKR tracking.
• Facilitate critical product cadences, including roadmap reviews and retrospective meetings. Ensure that the team maintains a centralized hub of product documentation and release notes for the broader company.

Required Skills And Qualifications

• 4+ years of experience in Program Management, Product Operations, or a similar operational role within a SaaS or technology company.
• Proven ability to influence and collaborate with diverse teams (Product, Engineering, Design, GTM) without direct authority.
• Deep understanding of software development lifecycles and a record of implementing process improvements that drive measurable efficiency.
• Strong ability to synthesize complex data and qualitative feedback into clear, actionable insights for product teams.
• Exceptional written and verbal communication skills. You can translate technical constraints to business stakeholders and business goals to technical teams.

Hexnode is an Equal Opportunity Employer. We welcome and encourage candidates of all backgrounds, identities, and experiences to apply.

Benefits

• Comprehensive Healthcare Insurance
• Flexible Time Off
• Wellness Programs
• Professional Development Opportunities
• Generous Leave Policies