Program Manager

Questhiring; Gurugram District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Questhiring in Gurugram, India, seeks a Sr. Technical Program Manager to drive cross-functional technology programs from planning through delivery. You will collaborate with Engineering, Product, QA, Infra, and Business teams to ensure timely execution.

The role emphasizes data-driven governance, risk management, and building execution dashboards using Jira and Excel. You will own RAID logs, track milestones, and contribute to release readiness in a fast-growing tech environment.

Qualifications

• 5–6 years of total experience in Technical Program Management or related technology roles.
• 1–2 years hands-on Engineering/Software Development experience.
• Strong understanding of SDLC and Agile/Scrum methodologies.
• Hands-on Jira/JQL experience with dashboards, filters, reporting, and execution tracking.
• Proficient MS Excel for data analysis and reporting.
• Experience managing cross-functional technology programs involving Engineering, QA, Product, Infra, and Business teams.
• Strong understanding of release management, dependencies, risks, issues, and delivery governance.
• Excellent communication and stakeholder management skills.

Responsibilities

• Track velocity, sprint execution, delivery predictability, and program health.
• Maintain RAID logs for risks, issues, assumptions, and dependencies with proactive escalation.
• Build dashboards using Jira and Excel to show program progress and bottlenecks.
• Leverage Jira/JQL, dashboards, and Pivot Tables for effective program tracking and governance.
• Drive release readiness across Engineering, QA, Product, Infra, and Business stakeholders.
• Establish data-backed Go/No-Go criteria and drive release decisions.
• Act as the connector between Engineering, QA, Product, Infrastructure, and Business teams.
• Track milestones, dependencies, and critical path items to ensure programs succeed.
• Proactively identify delivery risks and coordinate mitigation plans.
• Provide regular status updates, executive summaries, and escalation reports.
• Drive continuous improvement in program execution and governance.

Skills

Technical Program Management

Engineering background

SDLC & Agile/Scrum

Jira & JQL

Excel data analysis

Cross-functional leadership

Education

B.E./B.Tech in CS/IT or related engineering

Tools

Jira

Excel

Job description

We are looking for a Sr. Technical Program Manager who can drive cross-functional

technology programs from planning through execution and delivery. The ideal candidate will

have a strong engineering/technical background and experience transitioning into

program/project management, with the ability to work closely with Engineering, Product, QA,

Infrastructure, and Business teams.

The role requires strong execution discipline, data-driven program governance, and the ability to

proactively identify and resolve risks, dependencies, and delivery challenges.

Key Responsibilities

Reviews, and Retrospectives.

• Track and improve velocity, sprint execution, delivery predictability, and overall program health.
• Own and maintain RAID Logs covering Risks, Assumptions, Issues, and Dependencies, with proactive identification and escalation.
• Build and maintain execution dashboards using Jira and Excel to provide actionable insights into program progress, bottlenecks, risks, and delivery performance.
• Leverage Jira/JQL, dashboards, Excel Pivot Tables, Lookups, and reporting capabilities for effective program tracking and governance.
• Drive release readiness across Engineering, QA, Product, Infra, and Business stakeholders.
• Establish data-backed Go/No-Go criteria and facilitate release decision-making.
• Act as the connective layer between Engineering, QA, Product, Infrastructure, and Business teams to ensure alignment and timely execution.
• Track milestones, deliverables, dependencies, and critical path items to ensure programs
• Proactively identify delivery risks and coordinate with relevant stakeholders to develop mitigation and contingency plans.
• Facilitate stakeholder communication and provide regular program status updates, executive summaries, and escalation reports.
• Drive continuous improvement in program execution, processes, governance, and delivery predictability.

Must-Have Skills & Experience

• 5–6 years of total experience in Technical Program Management, Program Management, Project Management, or related technology roles.
• 1–2 years of hands-on Engineering/Software Development experience, followed by
• Strong understanding of Software Development Life Cycle (SDLC) and Agile/Scrum methodologies.
• Strong hands-on experience with Jira and JQL, including dashboards, filters, reporting, and execution tracking.
• Strong proficiency in MS Excel, including:
  • Data analysis and reporting
• Experience managing cross-functional technology programs involving Engineering, QA, Product, Infra, and Business teams.
• Strong understanding of release management, dependencies, risks, issues, and delivery governance.
• Strong communication, stakeholder management, problem-solving, and escalation-

Educational Qualification

• B.E./B.Tech in Computer Science, Information Technology, or related engineering
• Strong analytical and data-driven approach to program management.
• Ability to understand technical discussions and translate them into execution plans.
• Strong ownership and ability to drive initiatives independently.
• Ability to operate effectively in a fast-paced, high-growth technology environment.
• Strong influencing and stakeholder-management skills without direct reporting authority.
• Experience working with senior technology and business stakeholders.