Technical Program Manager

Impetus Technologies; Pune District, Bengaluru, Delhi; Hybrid; INR 300,000 - 560,000; Full time

Job summary

Impetus Technologies seeks an accomplished Program Manager to lead large-scale IT services programs across cloud, data, platform, and enterprise applications. You will own end-to-end outcomes, balancing hands-on delivery with strategic portfolio alignment for internal and external clients.

You will drive governance, cross‑functional teams, and a product engineering mindset to optimize releases, platform scalability, and long‑term maintainability within a dynamic, multi‑vendor environment.

Qualifications

• Experience leading large-scale IT services programs.
• Ability to balance delivery execution with portfolio alignment.
• Strong governance, risk, and stakeholder management skills.

Responsibilities

• Own end-to-end delivery across scope, schedule, cost, and quality.
• Establish and govern Agile/hybrid program frameworks and dashboards.
• Provide oversight across multi-vendor, cross-geography teams.
• Apply product mindset to releases, tech debt, and platform scalability.
• Partner with architects to understand system design trade-offs.
• Drive CI/CD maturity, observability, and automated deployment practices.
• Champion DevOps practices and SDLC maturity across programs.
• Maintain fluency in cloud/data/integration stacks used by client teams.
• Lead enterprise governance structures and escalation mechanisms.
• Own client communication at executive levels.

Skills

Program management

Agile/Hybrid delivery

Stakeholder management

Cross‑vendor coordination

Technical acumen in cloud/data

Tools

Jira

CI/CD

Terraform

CloudFormation

Job description

Locations- Noida/Gurgaon/Indore/Bangalore/Pune

We are seeking an accomplished Program Manager to lead large-scale, complex IT services programs spanning cloud, data, platform, and enterprise application landscapes. This role carries end-to-end ownership of program outcomes balancing hands‑on delivery execution with strategic portfolio alignment across multiple concurrent engagements for internal stakeholders and external clients. The ideal candidate brings both program governance rigor and a product engineering mindset understanding the technical architecture underneath delivery, not just the schedule on top of it.

Roles & Responsibilities

Key Responsibilities

Program Leadership & Delivery

• Own end-to-end delivery across scope, schedule, cost, and quality consistently meeting client satisfaction and business outcome targets.
• Establish and govern Agile/hybrid program frameworks, metrics, and tooling (Jira, executive dashboards, status reporting) across multiple concurrent workstreams.
• Provide oversight across multi-vendor, cross-geography teams, ensuring consistent delivery standards and accountability.

Product & Technical Ownership

• Apply a product development mindset to program delivery thinking in terms of releases, technical debt, platform scalability, and long‑term maintainability rather than just milestone dates.
• Partner with architects and engineering leads to understand system design trade‑offs (cloud infrastructure, data pipelines, integration architecture) well enough to make informed scope, sequencing, and risk calls.
• Own technical roadmap alignment ensuring program plans reflect realistic engineering constraints (CI/CD maturity, environment readiness, tech debt, dependency mapping across microservices/platforms).
• Drive quality engineering practices across programs test automation coverage, release readiness gates, defect leakage, and production stability metrics.
• Guide build‑vs‑buy and platform modernization decisions (e.g., cloud migration, data platform re‑architecture) in collaboration with technical leadership.
• Champion DevOps and SDLC maturity CI/CD pipelines, infrastructure‑as‑code (Terraform/CloudFormation), observability, and automated deployment practices across program teams.
• Maintain working fluency in the technology stacks in play (cloud platforms like AWS/Azure/GCP, data platforms like Snowflake/Databricks, integration/API layers) sufficient to challenge estimates, de‑risk technical dependencies, and speak credibly with client engineering teams.

Strategic & Portfolio Management

• Drive strategic planning and portfolio prioritization, aligning programs with organizational goals and client transformation roadmaps.
• Act as a trusted advisor to senior leadership and clients, translating business objectives into executable, outcome‑driven program roadmaps.
• Shape enterprise‑scale program governance structures, risk management frameworks, and escalation mechanisms.

Financial & Commercial Governance

• Own financial governance across program budgeting, forecasting, revenue assurance, and margin optimization.
• Oversee contract execution, including SOW compliance, change management, commercial negotiations, and cross‑vendor dependencies.

Stakeholder & Client Management

• Own client communication at executive and steering committee levels — proactively managing expectations, risks, and escalations.
• Build and sustain trusted relationships with client and internal leadership, serving as the primary point of accountability for program health.

Generative AI & Innovation

• Define and drive enterprise adoption of Generative AI for program governance, predictive risk analysis, intelligent status reporting, and data‑driven decision‑making across delivery portfolios.
• Evaluate and pilot AI‑assisted engineering tools (code generation, automated testing, agentic workflows) to improve delivery velocity and quality across programs.
• Establish responsible AI usage standards within program management practices and mentor delivery teams on effective, scaled adoption.

Team Leadership

• Lead, mentor, and develop cross‑functional and matrixed delivery teams, fostering a high‑performance, accountable delivery culture.
• Build organizational capability by coaching program and project managers on governance best practices, technical literacy, and stakeholder management.