Program Advisor (Academic Counsellor)

SG Oasis; New Delhi, Pune District, Bengaluru; On-site; INR 300,000 - 600,000; Full time

Job summary

SG Oasis in Delhi seeks a Program Advisor to guide prospective learners through professional upskilling programs. This consultative admissions and inside sales role focuses on understanding career goals and recommending suitable programs, supporting candidates through the enrollment journey.

You will handle inquiries via calls, WhatsApp, email, and virtual counseling sessions, explaining course curricula, eligibility, and career services, and you will drive follow-ups to convert qualified

Qualifications

• Experience counseling students and managing admissions processes.
• Ability to explain program curricula, eligibility, and career outcomes.
• Strong communication via calls, email, and messaging tools.

Responsibilities

• Counsel prospective learners and guide them through enrollment journeys.
• Handle inbound and outbound inquiries via calls, WhatsApp, email, and virtual sessions.
• Support candidates through application, documentation, and enrollment.
• Maintain structured follow-ups and convert inquiries into enrollments.

Skills

Counseling

Inquiries management

Consultative sales

Inside sales

Enrollment guidance

Tools

WhatsApp

Email

Phone calls

Video counseling

Job description

Role & responsibilities

The Program Advisor plays a key role in student admissions by counseling prospective learners and guiding them through professional upskilling programs.

This is a consultative admissions and inside sales role, where you will work with qualified inquiries, understand career goals, recommend suitable programs, and support candidates throughout the enrollment journey.

Student Counseling s Lead Management

• Handle inbound and outbound student inquiries via calls, WhatsApp, email, and virtual counseling sessions.
• Understand candidate backgrounds, career goals, and learning objectives.
• Provide personalized guidance on suitable programs and career pathways.

Program Advisory s Admissions Support

• Explain course curriculum, learning outcomes, schedules, eligibility, and career support services.
• Help students understand program value and long-term career benefits.
• Guide candidates through application, documentation, and enrollment processes.

Follow-Ups s Conversion Management

• Maintain structured follow-ups with interested candidates.
• Address queries and support decision-making through consultative discussions.
• Convert qualified inquiries into confirmed enrollments