Production support

Tech Mahindra; Hyderabad, Chennai District; Hybrid; INR 1,200,000 - 2,400,000; Full time

Job summary

Tech Mahindra in Hyderabad is seeking an experienced Systems/Observability Engineer to join the production monitoring team. You will leverage Shell scripting, PL/SQL, Cassandra, and modern APM tools to ensure system reliability across cloud environments.

Key tasks include implementing dashboards, log analysis, and automation within a fast-paced, incident-driven environment. Strong communication and documentation are essential.

Qualifications

• Proficient in Linux/Unix Shell Scripting and PL/SQL.
• Hands-on Cassandra queries experience is required.
• Experience with New Relic APM, Logs, and observability tools.
• Knowledge of cloud environments (AWS/Azure/GCP) and containerized apps.
• Scripting (Python, Bash, PowerShell) for automation and integration.
• Familiar with CI/CD tools and DevOps pipelines.
• Understanding of APIs, microservices, and monitoring integration.
• Strong problem-solving and communication skills.

Skills

Shell Scripting

PL/SQL

Cassandra Queries

New Relic APM

New Relic One

Cloud/Observability

Python

Bash

PowerShell

APIs & Microservices

Docker

Kubernetes

ELK Stack

Jenkins/GitLab/Azure DevOps

Tools

ELK Stack

New Relic

OpenSearch

Dynatrace

Docker

Kubernetes

Jenkins

GitLab

Azure DevOps

New Relic One

Job description

Hi All,

Locations: Hyderabad, Chennai

Experience: 5-9 yrs

Primary skills to focus: Shell Scripting, PL/SQL, Cassandra Queries, experience with ELK, New relic, Quantum Metrics, OpenSearch, and Dynatrace.

Shift timings: Rotational 24*7

Preferred candidate profile

Mandatory Skills:

• Proficient in Linux/Unix Shell Scripting
• Strong experience with PL/SQL and database management.
• Hands-on experience with Cassandra Queries.
• Experience: 3+ years of experience in New Relic APM, Infrastructure Monitoring, or related observability tools.
• Hands-on experience with New Relic One, APM, Logs, Synthetic Monitoring, and Distributed Tracing.
• Strong knowledge of Linux, Windows, and cloud-based environments (AWS, Azure, GCP).
• Proficiency in scripting languages (Python, Bash, PowerShell) for automation.
• Understanding of APIs, microservices, and containerized environments (Docker, Kubernetes).
• Familiarity with logging tools like ELK Stack
• Knowledge of CI/CD tools (Jenkins, GitLab, Azure DevOps) and how monitoring fits into DevOps pipelines.
• Strong problem-solving and analytical skills.
• Ability to work in high-pressure, production-critical environments.
• Excellent communication and documentation skills.