Product Trainer

Uneecops; Bhopal; On-site; INR 300,000 - 500,000; Full time

Job summary

A leading educational technology firm is seeking a State Trainer responsible for delivering high-quality training and partner enablement programs. The role focuses on ensuring schools and partners effectively adopt and implement COSMIQ products to achieve educational outcomes. Ideal candidates will have experience in training delivery and strong stakeholder management skills, contributing to successful learning implementations. This full-time position offers an opportunity to impact education positively.

Qualifications

• Experience in teaching or training in EdTech or digital learning is a strong advantage.
• Experience in product training or academic implementation preferred.

Responsibilities

• Deliver high-quality training and onboarding for schools and channel partners.
• Adapt training for different school settings and user skill sets.
• Maintain engagement through interactive training methods.
• Assist schools during onboarding and early implementation stages.
• Track product usage and escalate challenges to internal teams.

Skills

Training delivery

Partner enablement

Customer engagement

Classroom integration

Stakeholder management

Education

2–4 years of experience in relevant field

Job description

Overview

Role Overview

The State Trainer is responsible for delivering high-quality training, onboarding, partner enablement, and capacity-building programs for schools and channel partners adopting the COSMIQ range of educational solutions. The role ensures that teachers, coordinators, school leaders, redistribution partners, and resellers fully understand, adopt, and effectively use COSMIQ products to achieve strong learning and implementation outcomes.

As the key representative of COSMIQ Edusnap Private Limited at the state level, the trainer plays a crucial role in customer satisfaction, product adoption, partner training, field support, and long-term engagement, working closely with both the academic and sales teams.

Responsibilities

1. Training Delivery & Facilitation
2. Deliver teacher trainings, leadership orientations, reseller/partner trainings, demos, and onboarding workshops.
3. Adapt training for different school settings, grade levels, user skill sets, and partner profiles. Demonstrate COSMIQ products with clarity, accuracy, and practical educational relevance. Maintain high engagement through interactive training methods.
4. Partner & Reseller Enablement (Redistribution Network)
5. Train redistribution partners and resellers on product features, usage, demo flow, and implementation expectations. Ensure partners are fully equipped to conduct school demos, product presentations, and customer interactions. Conduct periodic refresher sessions to maintain consistent partner knowledge. Work closely with the sales team to support partner-led pre-sales engagements. Evaluate partner readiness, identify gaps, and share structured feedback to strengthen channel capability.
6. Support the sales team in pre-sales activities such as demos, walkthroughs, and solution mapping for schools. Provide post-sales onboarding, training, and usage support to ensure smooth implementation and technology adoption. Build strong relationships with school leadership, coordinators, and teachers to ensure long term association. Address customer queries in coordination with internal teams to ensure timely resolution.
7. Implementation Support for Schools
8. Assist schools during onboarding and early implementation stages. Provide hands-on classroom-level support to help teachers integrate COSMIQ solutions effectively. Track product usage and escalate usage challenges to product, support, or implementation teams. Ensure schools achieve expected adoption and proficiency milestones.
9. Stakeholder Management
10. Coordinate training schedules with school administrators, coordinators, and academic staff. Represent COSMIQ with professionalism across all customer and partner interactions. Align resellers and channel partners competencies with COSMIQ’s standards and requirements.
11. Reporting & Documentation
12. Maintain accurate and organized records of all training sessions, attendance, partner interactions, and school implementation progress. Share weekly/fortnightly qualitative reports focused on training quality and feedback with internal teams. Update internal dashboards regularly with training status, issues identified, recommendations, and follow-up actions. Ensure documentation is consistently updated and accessible for internal review, planning, and decision-making.
13. Continuous Improvement
14. Share on-ground insights with product, content, and implementation teams to support product enhancement. Stay updated with new product releases and business expectations. Upgrade training methods to improve adoption and effectiveness across schools and partners.

Qualifications

Education & Experience Eligibility:

• 2–4 years of experience in the relevant field.
• Prior teaching or training experience in schools, EdTech, STEM, ICT, robotics, or digital learning is a strong advantage. Experience in product training, channel training, or academic implementation is preferred but not mandatory.

Job Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Training
• Industries: Education