Product Specialist

Bitscale; Gurugram District; On-site; INR 600,000 - 950,000; Full time

Benefits offered by this job

ESOPs

In-office Gurgaon

Job summary

Bitscale, a tight-knit startup building a signal-first GTM automation platform, seeks a versatile Solutions Engineer/Implementation Lead. You will sit with customers, diagnose GTM bottlenecks, and design live workflows that fix them in days, not quarters.

From discovery to deployment, you own the process: run discovery calls, design workflows, build integrations, debug issues, and drive user adoption. Fresh grads to 2 years of experience are welcome if you’ve shipped real customer-facing work.

Qualifications

• Fresh grad or up to ~2 years — what you've built matters more than years on a resume.
• You've implemented something a real team or customer actually used.
• Hands-on with CRMs, spreadsheets, APIs, webhooks, JSON, SQL, enrichment, Zapier/Make/n8n/Pabbly, Python or JS.
• You can explain the same workflow to a GTM operator and to an engineer, without changing the facts.
• You turn vague requests into steps, rules, edge cases and tests.
• High ownership, fast learning, zero drama when requirements change on Tuesday.

Responsibilities

• Run discovery — get on calls and surface real processes.
• Design the workflow — inputs, sources, rules, validation, failure paths, outputs.
• Build it — in Bitscale and across HubSpot, Salesforce, sheets, enrichment tools, webhooks and automation platforms.
• Debug it — fix bad mappings, duplicates, API errors.
• Own adoption — support setup, testing, launch, and first week of usage.
• Turn one-offs into leverage — create templates, playbooks, and product feedback for engineering.

Skills

CRMs

Spreadsheets

APIs

Webhooks

JSON

SQL

Enrichment

Zapier/Make/n8n/Pabbly

Python or JS

Education

Bachelor's degree in relevant field

Tools

HubSpot

Salesforce

Clay

Job description

Job Description:

At Bitscale, we're a tight-knit, ambitious team of IIT Kanpur grads building a signal-first GTM automation platform that makes SDRs and growth teams 10x more effective.

We've spent years at places like JP Morgan, HSBC, Nanonets, and CityMall, and now we're building the next big thing from the ground up - with real customers, real data, and real scale.

Bitscale has grown 10x in the last few months and is one of the fastest-growing startups out of India building for the world. 1,000+ GTM teams already run on us.

The role in one line

You sit with a customer, find out what's actually broken in their GTM motion, and build the workflow that fixes it - live, in days, not quarters.

Part solutions engineer, part implementation lead, part detective. This is the role where customer conversations turn directly into systems.

What will you do

• Run discovery - get on calls and ask the questions that surface the real process, not the one on the slide
• Design the workflow - inputs, sources, rules, validation, failure paths, outputs
• Build it - in Bitscale and across HubSpot, Salesforce, sheets, enrichment tools, webhooks and automation platforms
• Debug it - bad mappings, duplicate paths, API errors. Find the cause before you escape
• Own adoption - stay on it through setup, testing, launch and the first real week of usage
• Turn one-offs into leverage - templates, playbooks, product feedback for engineering

What are we looking for?

• Fresh grad or up to ~2 years — what you've built matters more than years on a resume
• You've implemented something a real team or customer actually used
• Hands-on with several of: CRMs, spreadsheets, APIs, webhooks, JSON, SQL, enrichment, Zapier / Make / n8n / Pabbly, Python or JS
• You can explain the same workflow to a GTM operator and to an engineer, without changing the facts
• You turn vague requests into steps, rules, edge cases and tests
• High ownership, fast learning, zero drama when requirements change on Tuesday

Good to Have

• Solutions engineering, implementation, RevOps, technical CS or business analysis background
• HubSpot, Salesforce, Clay or enrichment tooling in production
• Public writing, demos or documentation you're proud of
• Startup experience, or evidence of shipping in the fog

What this role is not

• Writing production services all day
• Check-ins and renewals
• Routing tickets from a script
• Carrying a closing quota

Location

Gurgaon (in-office)

What's in it for you?

• Work directly with founders - product, roadmap, customers, all of it
• Real ownership from day one - your workflow, your customer, your call
• Ship something on Monday, watch a customer's pipeline change by Friday
• Attractive compensation + ESOPs
• A front-row seat to how 1,000+ GTM teams actually operate - the best GTM education money can't buy