Senior Product Manager-Group Loan

Ujjivan Small Finance Bank; Bengaluru; On-site; INR 2,800,000 - 4,200,000; Full time

Job summary

Ujjivan Small Finance Bank in Bengaluru is seeking a highly motivated professional to manage and enhance Group Loan (GL) products, drive business process improvements, and support strategic initiatives across the GL business.

The role requires collaboration with cross-functional teams to improve operational efficiency, strengthen portfolio performance, and lead digital transformation initiatives such as e-sign journeys, mobile loan sourcing, and contactless lending. Immediate joiners preferred.

Qualifications

• 5-9 years of relevant experience in product management, microbanking or credit.
• Strong knowledge of lending operations and portfolio monitoring.
• Excellent analytical, MIS, presentation, and stakeholder management skills.

Responsibilities

• Manage and enhance Group Loan (GL) products and related processes.
• Drive business process-re-engineering to improve customer experience and efficiency.
• Ensure regulatory compliance with Operational Risk, Compliance, Legal, and Audit.
• Collaborate with Credit and Collections to maintain a healthy GL portfolio.
• Publish regular MIS, performance reports, and competitor analysis.
• Deliver daily, weekly, monthly MIS to stakeholders.
• Lead digital transformation initiatives including e-sign journeys and mobile loan sourcing.
• Design and implement new products and process improvements based on field feedback.
• Issue branch-level observations and support field requirements with process enhancements.

Skills

Product management

Portfolio management

Stakeholder management

MIS reporting

Advanced Excel

PowerPoint

Education

Master's/MBA

Tools

MS Excel

PowerPoint

Job description

• We are looking for a highly motivated and experienced professional to manage and enhance our Group Loan (GL) products, drive business process improvements, and support strategic initiatives across the Group Loan business.
• The role requires close collaboration with cross-functional teams to improve operational efficiency, strengthen portfolio performance, and drive digital transformation initiatives.

Key Responsibilities:

• Manage and enhance existing Group Loan (GL) products and identify opportunities to improve business and operational processes.
• Drive business process re-engineering initiatives to improve customer experience and operational efficiency.
• Work closely with Operational Risk, Compliance, Legal, and Audit teams to ensure regulatory compliance across Group Loan products.
• Collaborate with Credit and Collections teams to maintain a healthy Group Loan portfolio.
• Design and implement Variable Pay and Rewards & Recognition (R&R) programs to improve business and collection performance.
• Publish regular business performance reports, MIS, and competitor analysis.
• Ensure timely delivery of daily, weekly, and monthly MIS to business stakeholders.
• Prepare presentations, progress reports, and management updates for senior leadership.
• Monitor business performance, staff productivity, and portfolio health.
• Support business teams by providing eligibility lists, business MIS, and operational insights.
• Monitor and enhance digital platforms and lending processes to improve efficiency and user experience.
• Expand pre-approved loan sourcing initiatives and provide implementation support.
• Lead digital transformation initiatives, including e-sign journeys, mobile-based loan sourcing, loan-on-phone, and contactless lending processes.
• Design and implement new products and process improvements based on customer and field feedback.
• Drive initiatives to improve collection efficiency across branches.
• Conduct branch and customer visits to understand field requirements and recommend process enhancements.

Preferred Qualifications:

• Master’s Degree / MBA or equivalent

Experience :

• 5-9 Yrs. Relevant experience in product management, Microbanking, credit, business or portfolio management.
• Strong knowledge of lending operations, product management, portfolio monitoring, and process improvement.
• Excellent analytical, MIS, presentation, and stakeholder management skills.
• Proficiency in Microsoft Excel and PowerPoint.

Please note: Immediate joiners are preferred