Product Manager

WayFindTrips; Mumbai; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A leading travel company based in Mumbai is looking for an experienced Product Manager to oversee daily office operations and lead destination management. The ideal candidate should have a Master's Degree in Management and extensive experience in the travel and tourism industry. Responsibilities include managing workflows, developing strategic plans for product offerings, and collaborating with marketing teams. A passion for travel and strong leadership skills are essential for this role.

Qualifications

• Strong leadership skills to manage teams effectively.
• Experience in the travel and tourism industry is essential.
• Knowledge of market research and competitive analysis techniques.

Responsibilities

• Manage the daily operations of the office and ensure efficiency.
• Coordinate all aspects of travel packages and services offered.
• Develop strategic plans to enhance product offerings.

Skills

Leadership skills

Market research

Digital marketing

Customer service

Education

Master Degree in Management

Job description

We are seeking an experienced and dynamic Product Manager to oversee our office day-to-day operations and act as the head of destination management for the locations managed by Wayfind Trip Pvt Ltd. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for the travel industry.

Key Responsibilities:

• Manage and oversee the daily operations of the office, ensuring smooth and efficient workflows.
• Act as the head of destination management, coordinating and overseeing all aspects of travel packages and services offered.
• Develop and implement strategic plans to enhance product offerings and customer satisfaction.
• Collaborate with the marketing and sales teams to create compelling travel packages and promotional strategies.
• Monitor and analyze market trends to identify opportunities for new product development and improvement of existing offerings.
• Establish and maintain relationships with suppliers, vendors, and other key stakeholders.
• Ensure compliance with industry regulations and company policies.
• Handle customer inquiries, feedback, and complaints in a professional and timely manner.
• Prepare and manage budgets, forecasts, and financial reports.
• Train, mentor, and supervise staff, fostering a positive and productive work environment.

Preferred Qualifications:

• Master Degree in Management from a Reputed university
• Experience in the travel and tourism industry.
• Knowledge of market research and competitive analysis.
• Familiarity with digital marketing strategies and tools.