Product Manager

OpenSolar; India; Remote; INR 2,000,000 - 3,500,000; Full time

Benefits offered by this job

Global team

Well-being culture

Professional development

Diversity & inclusion

Job summary

OpenSolar seeks an exceptional Product Manager to join our Global Product Team. This remote role based in India focuses on evolving our solar software to fit the Indian solar market, gathering user needs and translating them into high-impact features.

You will own requirements, run interviews, collaborate with UI/UX and engineering, and drive a customer-centric roadmap in a fast-paced, globally distributed team.

Qualifications

• 4+ years of digital product management experience.
• Strong passion for understanding users and helping them succeed.
• Hands-on UI/UX design experience for B2B/B2C preferred.
• Experience facilitating workshops and translating findings into User Stories.

Responsibilities

• Design and own the user research process end-to-end.
• Train colleagues to run interviews and collect artefacts.
• Conduct interviews, shadow users, and prototype teardowns.
• Set up feedback loops across support, sales and analytics.
• Lead product strategy delivery as Product Owner.
• Collaborate with UI/UX and development teams for feasible designs.
• Translate user feedback into prioritized product recommendations.
• Engage with partners to align capabilities and needs.
• Document requirements and create templates for future use.
• Facilitate stakeholder workshops to capture scope and changes.

Skills

User research

UI/UX design

Workshop facilitation

Requirements gathering

Product ownership

Communication

Independent work

Tools

APIs integrations

AI toolkits

Mobile web/app stores

Job description

OpenSolar was founded in 2017 by global pioneers in solar software - Andrew Birch and Adam Pryor. OpenSolar exists to accelerate the adoption of solar and renewable energy globally. We provide the world's clean energy professionals with an end-to-end digital design, sales and management software to grow their businesses, free of charge.

OpenSolar is driven by its mission to accelerate the adoption of solar for a world powered by sunshine by 2050. We stay focused on its mission by obsessing over the experience of our end users, being open and honest, solving problems through careful and deliberate design, and by keeping things simple.

OpenSolar is a truly global organisation with our team spread across 15 countries and our user base spread over 185+ countries. Find out more about our world class crew here: https://www.opensolar.com/about

At OpenSolar, we are dedicated to cultivating a workplace that celebrates diversity and promotes inclusivity. Our goal is to build a team that is reflective of the communities we serve, recognising that diversity brings strength and richness to our organisation. We believe that everyone should feel empowered to bring their authentic selves to work and we are committed to creating an environment where all employees are valued, respected, and supported. We actively seek to attract and retain a talented workforce that represents the breadth of our society. We provide equal opportunities for everyone to thrive and advance in their careers, enabling them to achieve their full potential.

This is your opportunity to be part of the clean energy movement, creating a lasting impact on the world. All while being part of a passionate, fun, and highly collaborative team.

The Role:

We are looking for an exceptional Product Manager to join our growing Global Product Team. In this role you will have the opportunity to work with a world class product team, evolving our leading global solar software product to fit the unique demands of the Indian solar revolution.

You will be responsible for gathering user requirements, market needs and feedback, synthesizing the requirements and defining high-impact features and product enhancements to help our users succeed. This role will offer you amazing product management experience and future career opportunities within our product team. This is a remote role based in India that will help shape the future of solar in the world’s most populous nation.

What you’ll be doing:

• Design and own our user research process: a repeatable playbook that takes us from the first user conversation to validated, prioritised requirements, and can be reused for every new product area.
• Enable others to do research well. Train and coach colleagues and partners who aren't PMs to run interviews, collect real artefacts like quotes, bills and drawings, and feed learnings back consistently.
• Do the research yourself: interviews, workflow shadowing, quote and proposal teardowns, concept and usability tests.
• Set up continuous feedback loops (support, sales, feature requests, product analytics) so learning doesn't stop at launch.
• Be responsible for the delivery of the product strategy by operating as the Product Owner.
• Collaborate heavily with the UI/UX team to ensure designs meet product standards.
• Collaborate directly with the software development team and partners to ensure product designs are technically feasible and commercially viable, in keeping with the product requirements.
• Gather user feedback (directly and indirectly via user research/support/sales teams)
• Assess and synthesize user feedback to develop prioritised product recommendations.
• Work with key strategic partners to understand their capabilities and needs, and develop prioritised product recommendations.
• Gathering and validating product enhancement requirements. Constructively challenge stated needs to drive a robust set of requirements.
• Produce thoroughly-defined development requirements for product enhancements.
• Lead the creation and maintenance of requirements gathering and documenting templates.
• Facilitate meetings and workshops with business and technical stakeholders to capture product enhancement requirements.
• Effectively communicate requirements to stakeholders, managing conflicts, issues and changes in order to ensure that stakeholders and team members remain in agreement on solution scope.
• Performing “as is” and “to be” process and gap analysis. Modelling/mapping of business processes and identifying opportunities for process improvements.
• Assist in translating the product vision into a product roadmap, ensuring the roadmap is aligned with the strategic product vision.

What you’ll need:

• 4+ years of experience in digital product management, ideally working on delivery of mobile web/app based products.
• A strong passion for understanding users and helping them succeed through intelligent product design.
• Ideally hands on UI/UX design experience for both B2B and B2C customers
• Experience facilitating workshops and eliciting business requirements and translating findings into User Stories and Documentation.
• Experience deploying and maintaining mobile web/app stores
• Desirable to have experience in energy tech or with low carbon technologies
• Desirable experience of API integrations
• Desirable experience implementing products that utilise AI tools
• Experience facilitating user research to ascertain product requirements
• Demonstrated best practice use of key business analysis documentation e.g. scope/ business requirements, detailed business requirements &/or solution design documents
• Strong analytical, problem solving and insight generation skills.
• Desire to challenge the status quo and develop innovative solutions.
• Desirable experience implementing AI toolkits in Product Management practices.
• Strong communication and listening skills.
• Ability to work independently within a global team and a fast paced environment.

What we bring:

• A Passionate, Driven, and Highly Collaborative Team: Join a team that is dedicated to making a difference, where collaboration and passion drive our success.
• Mission-Focused Organization with a Well-being-Led Culture: We prioritize both our mission to drive clean energy solutions and the well-being of our team members, fostering a supportive and healthy work environment.
• Diverse, Equitable, and Inclusive Work Environment: We celebrate diversity and inclusivity, creating a workplace where everyone's contributions are valued and respected.
• Professional Development and Support for Your Growth: We invest in your development with opportunities for learning and advancement, supporting your career journey.
• Constant Exposure to New Opportunities: Experience a dynamic work environment where you'll encounter cutting-edge technology solutions and innovative projects.
• Fast-Paced Environment with Leading Technology Solutions: Work at the forefront of the clean energy sector, leveraging state-of-the-art technology to drive impactful change.
• Flexible Leave Options: Enjoy flexibility to manage your life-work priorities with leave options that support your personal and professional well-being.
• Opportunity to Create a Lasting Impact: Be part of the clean energy movement and contribute to a sustainable future, making a meaningful impact on a global scale.