Product Executive - Creative Edge

Toprankers; Indore District; On-site; INR 500,000 - 800,000; Full time

Job summary

Toprankers is seeking a highly driven and detail-oriented Product Executive to manage lead operations and ensure seamless execution between departments. This role involves analytical thinking and operational excellence in a fast-paced edtech environment. The ideal candidate should possess strong ownership skills and experience in operations or lead management, along with a Bachelor's degree in Business Administration or a related field. Join us to drive success and impact in the educational technology sector.

Qualifications

• 1–3 years of experience in operations, lead management, or coordination roles.
• Strong understanding of lead management and operational coordination.
• Ability to manage multiple tasks under deadlines.

Responsibilities

• Manage lead operations and conversion coordination across channels.
• Coordinate with internal departments for day-to-day operational activities.
• Prepare reports related to leads, conversions, and productivity.

Skills

Lead management

Operational coordination

Analytical thinking

Communication and interpersonal skills

Problem-solving

Proficiency in Microsoft Excel/Google Sheets

Education

Bachelor's degree in Business Administration, Operations, Marketing, or related field

Tools

CRM tools

Reporting tools

Job description

Creative Edge by Toprankers is looking for a highly driven and detail‑oriented Product Executive to manage lead operations, coordinate cross‑functional activities, and ensure seamless execution between departments. The role demands strong ownership, analytical thinking, and operational excellence in a fast‑paced edtech environment.

About Creative Edge

Creative Edge is the design preparation vertical of Toprankers, catering to students preparing for entrance examinations such as NID, NIFT, UCEED, CEED, B.Arch, and other creative and design‑focused careers. The team works at the intersection of education, technology, counselling, and student success.

Lead Management & Conversion Coordination

• Handle and monitor incoming leads across all channels including website, campaigns, counsellor referrals, and partnerships
• Ensure timely lead allocation and follow‑up coordination with counselling teams
• Track lead lifecycle, conversion funnel, and response timelines
• Identify leakages in the lead process and recommend operational improvements
• Maintain accurate lead databases and CRM hygiene

Operational Coordination

• Coordinate with internal departments including:
  • Counselling & Sales
  • Marketing
  • Academics
  • Product & Tech
  • Operations
• Ensure smooth execution of day‑to‑day operational activities
• Act as a bridge between teams to ensure alignment and timely execution
• Follow up on pending tasks, escalations, and inter‑team dependencies

Reporting & Analytics

• Prepare daily, weekly, and monthly reports related to leads, conversions, productivity, and operations
• Analyze trends and provide actionable insights to improve efficiency
• Maintain dashboards and operational trackers
• Support management with business data and operational reviews

Process Management

• Ensure SOP adherence across teams
• Build and improve operational workflows wherever required
• Support implementation of new operational initiatives and tools
• Assist in streamlining communication and execution processes

Required Skills

• Strong understanding of lead management and operational coordination
• Excellent communication and interpersonal skills
• High ownership and accountability
• Strong analytical and problem‑solving abilities
• Ability to manage multiple tasks under deadlines
• Proficiency in Microsoft Excel / Google Sheets
• Comfortable working with CRM and reporting tools

Preferred Qualifications

• Bachelor’s degree in Business Administration, Operations, Marketing, or related field
• 1–3 years of experience in operations, lead management, or coordination roles
• Experience in edtech/startup environment preferred

What We’re Looking For

• Someone who is highly organized and process‑oriented
• A proactive individual who takes initiative without constant supervision
• Strong team player with execution‑focused mindset
• Ability to thrive in a fast‑paced and dynamic work environment