Product Application Engineer - Metalworking

Quaker Houghton; Delhi; Hybrid; INR 1,500,000 - 2,000,000; Full time

Benefits offered by this job

Competitive pay + Bonus & Reward opportunities

Excellent ongoing training programs

Annual volunteering leave

Wellbeing and attractive employee benefit programs

Job summary

A leading metalworking fluids provider is looking for a Product Application Engineer for the North India region, ideally located in Delhi. You will be responsible for product application support, manage customer needs, and align strategies with the sales team. Candidates should have over 10 years of experience in the lubricants sector, ideally within a multinational company, and be bilingual in English and Hindi. This role involves field work, competitive pay, and a focus on customer satisfaction.

Qualifications

• 10+ years of experience in the lubricants sector or similar.
• Experience in a multinational company is highly valued.
• Bilingual in English & Hindi, written and spoken.

Responsibilities

• Provide product application support for metalworking fluids.
• Communicate with sales for account strategy alignment.
• Manage customer production processes and requirements.
• Deliver training and support for frontline sales teams.
• Monitor competitors' activities and industry trends.
• Attend conferences and trade shows.

Skills

Safety Conscious

Analytical & Problem solver

Innovation

Customer Focus

Effective Team Player

Education

Bachelor's degree in Chemistry or Mechanical Engineering

Tools

Microsoft Office Suite

CRM

Job description

Quaker Houghton has earned its reputation in the metalworking industry through decades of innovation and proven results. Our products will ensure optimal performance and safety while reducing our customer´s operational costs. As the industry becomes increasingly competitive, gaining an edge by investing in our product application team is more important than ever.

As the Product Application Engineer for metalworking fluids you are the lead in the North India region playing a key role in our goal of exceeding customer expectations. You will be an expert in metalworking processes and translating customer needs into innovative product solutions in coordination with the R&D, sales and marketing team.

What will you do?

• Responsible for the India North region in product application support for the metalworking fluids business mainly focused on automotive OEM, Tier1 and general industrial sectors.
• Communicate directly with the sales team for alignment with the account strategy to achieve maximum business potential.
• Manage internal and external contacts through customer production process including needs identification, translating the objective to the research and development team, application, performance, cost parameters and servicing in accordance with marketing and sales objectives.
• Provide commercial and applications support to the frontline sales teams, direct and indirect customers in the region including product training, product recommendation, problem solving and trial support.
• Select appropriate products in accordance with business needs and product line strategy and propose product modifications that are aimed at maintaining our leadership position in the market and exceed customer expectations.
• Prepare and create customer presentations and trainings that demonstrate the benefits and value Quaker Houghton can offer.
• Identify and act upon any process improvement opportunities within the troubleshooting process that may result in increasing efficiency, reducing timelines and ensuring customer satisfaction.
• Monitor the competitors' activities, industry trends & regional regulations to gather information that is useful for innovation and market development.
• Attend and participate in conferences and industry trade shows.
• Travel 30% in average mainly within the northern India region.

What's in it for you?

• Remote/field base role for a better work-life balance.
• Competitive pay + Bonus & Reward opportunities.
• QH University : Excellent ongoing training programs for all levels.
• Annual volunteering leave to dedicate to the cause of your choice, our Global Giving Program.
• Wellbeing, Inclusion and other attractive employee benefit programs.
• An opportunity to join a market leading team where autonomy and initiative are expected.

What do we look for?

Education: Bachelor – ideally in Chemistry, Mechanical Engineering or any related subject.

Experience: 10+ years in a similar role in the lubricants sector or ideally experience as a senior engineer in the process, manufacturing or maintenance department within the metalworking environment. Having worked in a multinational company is highly valued.

IT Skills: Strong knowledge and high computer application literacy: Microsoft Office Suite, CRM and the ability to learn internal business systems.

Languages: Bilingual English & Hindi written and spoken is a must.

• Safety Conscious – Safety is the core of our culture.
• Analytical & Problem solver – Identifies problems and uses available resources to identify a solution.
• Innovation – Is open and drives new ways of doing things.
• Customer Focus – Dedicated to meeting customer expectations and requirements.
• Receptive to Change – Can switch gears/change direction quickly based on new information or developments.
• Effective Team Player and Collaborator – Contributes expertise and strengths at all levels of interaction.

Location: India Northern region, ideally Delhi, NCR area. Available to travel 30% mainly within the North India region.

Who are we?

We are the global leader in industrial process fluids present in 40+ countries continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.

Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with integrity.

Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.

Interested in learning more about QH Fluid Solutions for the Automotive sector? Click here