Technical Service Specialist

Quaker Houghton; Surat; On-site; Confidential; Full time

Benefits offered by this job

One year contract

Senior-expert training

Career growth at a market leader

Job summary

Quaker Houghton, a global leader in industrial fluids, is seeking a Technical Service Specialist at the AMNS site in Surat, India. You will provide onsite technical service, perform fluid testing, and advise on product issues to build strong customer relationships.

The role requires 1–3 years in heavy industry, experience in laboratory testing of DM water and coolants is a plus. You will work as Shift In-Charge, ensure safety, and collaborate with Quaker Houghton teams and customer stakeholders.

Qualifications

• 1–3 years of experience in heavy industry or related field.
• Experience in laboratory testing of water and coolants is a plus.
• Willingness to work as a Shift In-Charge and support onsite service.

Responsibilities

• Perform day-to-day on-site testing of fluids at AMNS.
• Report necessary adjustments to customers for optimal performance.
• Acquire, record and analyze process and product usage data using our software tools.
• Ensure safety and regulatory compliance in all duties.
• Maintain clear communication with Quaker Houghton teams and customer stakeholders.

Skills

Lab testing

Technical service

Data analysis

MS Word & Excel

Driving license

Team player

Education

Chemical education

Tools

Laboratory testing equipment

Job description

Quaker Houghton is a global leader present in peoples lives by providing solutions to the main industries in todays economy such as automotive, aerospace, aluminum & steel. This role is based at the Arcelor Mittal Nippon Steel facility in Surat, India a steel industry leader.

Tasks

AMNS, the agreed onsite technical service support. You will be mainly focused on testing, taking remedial actions and advising on all our product related issues and therefore developing a strong relationship with our customer.

What will you do?

Technical Service support activities at the AMNS site to ensure our metal lubricants, greases, coolants, water ,cleaners and other Quaker Houghton industrial fluids necessary for the manufacturing process are in optimal conditions. Such as:

• Responsible for the day-to-day routine testing of fluids on site
• Report to customer on necessary adjustments for fluid optimal performance
• Acquire, record and analyze process and product usage data using our software applications.
• Ensure all duties are carried out safely and efficiently as per regulations and customer expectations.
• Maintain constant communication with the Quaker Houghton teams involved and the main customer stakeholders.

Requirements

We are looking 1-3 years of experience in the heavy industry sector for the position of Technical Service Specialist. Experience in laboratory testing of DM water and coolants will be an added advantage. The candidate will be responsible for providing technical support and services to customers and will work as a Shift In-Charge.

What do we look for?

If you enjoy working in the heavy industry sector and are a fast learner, team player, eager to develop a career in the manufacturing sector working with a well-established multinational company, then join the team and unleash your potential!

FULL TRAINING WILL BE PROVIDED

• A valid driving license is a must.
• Chemical education is highly preferrable
• Must have basic computer skills: Microsoft Word and Excel.
• Location: Surat commuting area.
• Soft skills: high safety consciousness, proactive, team player, competent communicator.

Benefits

Whats in it For You?

• Shift info: ( A/B/C/ Morning /Afternoon/Night)
• One year employment contract
• A great opportunity to become a Technical Service Specialist trained by our Quaker Houghton Fluidcare senior experts.
• Join a growing market leader in the industrial fluids sector

Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with integrity.

Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.