Job Description
The Product Analyst - Order to Delivery - supports delivering customer-centric, business-relevant solutions that create tangible business value, requiring strong alignment, accountability, and effective cross-functional collaboration. Role requires solid functional knowledge of the Order-to-Invoice process with the ability to gather, structure, design, and implement business requirements within IT solutions. Product Analyst plays a key role in supporting global product teams in translation business priorities into digital product backlog and roadmap and enabling their effective execution.
Roles Responsibilities
Product Delivery contribution
- Collaborate closely with the Product Owner to collect, assess, and prioritize business needs within the Order-to-Delivery product backlog
- Support the end to end delivery lifecycle, from business demand to solution rollout and adoption
- Manage and contribute to Order to Delivery projects (ex. EU e-invoicing program), ensuring the delivery is on time, within scope, and meets high quality standards
Business analysis requirements
- Translate business needs into well defined functional specifications to support development, integration, and testing activities[SK1.1]
- Actively gather input from business and IT stakeholders to identify opportunities for process optimization and operational efficiency
Stakeholder change management
- Act as the bridge between Customer Service, Finance, IT teams, and external partners
- Facilitate workshops, design sessions, and training activities to support change management and encourage adoption of new tools and processes
- Ensure alignment on priorities, roadmap, and delivery commitments across stakeholders
Market innovation awareness
- Proactively monitor market trends, IT solutions, and emerging technologies within the Operations domain
- Contribute insights to help evolve product capabilities and future roadmap decisions
- Act as an ambassador of IT Data strategy within Business
Technical Requirement Must Have
- SAP SD has no secrets for you: at least 5 years of experience[SK2.1], including SPRO customizations, preparation of Functional Design specifications for ABAP development (working with different EDI formats experience is plus)
- You are experienced in working in product-oriented environment
- You have proven track in IT projects discovery delivery in cross-function project environment (using Agile and Waterfall methodologies)
- You have experience working with Business on new IT solution designs, including technologies research on the market,
- You have strong understanding of Business Operations processes and data
- You are accountable, proactive, able to adapt to change and think out-of-the-box
- You have advanced communication and presentation skills to keep clear and transparent picture in minds of Key Stakeholders
- You are fluent in English (spoken and written)
Additional Responsibility
- Desired 5-7 years of total experience with
a. 3-5 yearsexperience in Product Analysis/Business Analysis roles
b. At least 5 yearsexperience in SAP SD[SK3.1]
- Bachelors degree in engineering, Information Technology, Business, or related field
- Strong understanding of Order-to-Invoice business processes
- Worked in Global FMCG company
Educational Requirement
Bachelor of Engineering
Preferred Skills
Foundational->Development Methodology->Infosys Global Agile methodology->Product owner
Service Line
Infosys Consulting