It Product Analyst - Order to Delivery

Infosys; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Infosys is seeking a Product Analyst for the Order-to-Delivery stream. The role focuses on translating business priorities into digital backlog, driving cross-functional collaboration across Product, IT, and business stakeholders.

You will support end-to-end delivery from demand to rollout, leveraging SAP SD and market-aware process designs. Strong communication and change management skills are essential for success in a global FMCG context.

Qualifications

• 3-5 years experience in Product Analysis/Business Analysis roles.
• At least 5 years experience in SAP SD.
• Bachelor's degree in engineering, IT, business, or related field.
• Strong understanding of Order-to-Invoice business processes.
• Experience in Global FMCG or related industry is a plus.

Responsibilities

• Collaborate with Product Owner to collect, assess, and prioritize business needs within the Order-to-Delivery backlog.
• Support end-to-end delivery lifecycle from business demand to solution rollout.
• Manage Order-to-Delivery projects ensuring on-time delivery and quality.

Skills

SAP SD

Agile/Waterfall

Product Analysis

Communication

English Fluency

Education

Bachelors degree in engineering/IT/business

Tools

SAP SPRO

ABAP basics

Job description

The Product Analyst Order to Delivery - supports delivering customer-centric, business-relevant solutions that create tangible business value, requiring strong alignment, accountability, and effective cross-functional collaboration. Role requires solid functional knowledge of the Order-to-Invoice process with the ability to gather, structure, design, and implement business requirements within IT solutions. Product Analyst plays a key role in supporting global product teams in translation business priorities into digital product backlog and roadmap and enabling their effective execution.

Opportunity to be part of a large-scale transformation journey

Good to have experience in consumer goods, manufacturing, retail, or related industry domains.

Technical Skills Required

• SAP SD has no secrets for you: at least 5 years of experience, including SPRO customizations, preparation of Functional Design specifications for ABAP development (working with different EDI formats experience is plus)
• You are experienced in working in product-oriented environment
• You have proven track in IT projects discovery & delivery in cross-function project environment (using Agile and Waterfall methodologies)
• You have experience working with Business on new IT solution designs, including technologies research on the market,
• You have strong understanding of Business Operations processes and data
• You are accountable, proactive, able to adapt to change and think out-of-the-box
• You have advanced communication and presentation skills to keep clear and transparent picture in minds of Key Stakeholders
• You are fluent in English (spoken and written)
• Desired 5-7 years of total experience with

a. 3-5 years experience in Product Analysis/Business Analysis roles

b. At least 5 years experience in SAP SD

• Bachelors degree in engineering, Information Technology, Business, or related field
• Strong understanding of Order-to-Invoice business processes
• Worked in Global FMCG company

Key Responsibilities

Product & Delivery contribution

• Collaborate closely with the Product Owner to collect, assess, and prioritize business needs within the Order-to-Delivery product backlog
• Support the end‑to‑end delivery lifecycle, from business demand to solution rollout and adoption
• Manage and contribute to Order‑to‑Delivery projects (ex. EU e-invoicing program), ensuring the delivery is on time, within scope, and meets high quality standards

Business analysis & requirements

• Translate business needs into well‑defined functional specifications to support development, integration, and testing activities
• Actively gather input from business and IT stakeholders to identify opportunities for process optimization and operational efficiency

Stakeholder & change management

• Act as the bridge between Customer Service, Finance, IT teams, and external partners
• Facilitate workshops, design sessions, and training activities to support change management and encourage adoption of new tools and processes
• Ensure alignment on priorities, roadmap, and delivery commitments across stakeholders

Market & innovation awareness

• Proactively monitor market trends, IT solutions, and emerging technologies within the Operations domain
• Contribute insights to help evolve product capabilities and future roadmap decisions
• Act as an ambassador of IT & Data strategy within Business