Processing Unit Officer - Arabic Speaker

Sgs; Hyderabad; On-site; INR 350,000 - 550,000; Full time

Job summary

Sgs is seeking a diligent processing professional in Hyderabad to manage applications, issue certificates, and maintain compliant records, ensuring timely responses to inquiries and smooth workflow.

Role emphasizes data accuracy, confidentiality, and adherence to QMS; requires proficiency in MS Office and Arabic language skills, with strong coordination across clients and internal teams.

Qualifications

• Bachelor's degree in a related technical discipline.
• Proficiency in Microsoft Office, especially Excel, and Arabic language skills.
• Ability to maintain confidential records and comply with procedures.

Responsibilities

• Process applications and issue certificates and registrations on time.
• Review and maintain certification records with confidentiality.
• Data entry for processing files, invoices, and job numbers.
• Coordinate with clients, affiliates, and internal stakeholders.
• Maintain operational trackers to ensure efficient workflow.
• Ensure compliance with QMS requirements and company policies.
• Manage day-to-day processing to sustain service quality.
• Identify opportunities to improve processes and delivery.

Skills

Arabic (reading/writing/translation)

Data entry accuracy

Client coordination

Confidentiality & compliance

Education

Bachelor's degree in technical discipline

Tools

Microsoft Office

Excel

Job description

Responsibilities

• Process applications through designated portals and ensure timely issuance of certificates and registrations in accordance with applicable procedures, business rules, and contract requirements.


• Review, verify, and maintain accurate certification records, files, archiving, and related documentation while ensuring confidentiality and compliance.


• Maintain accurate data entry for processing files, invoices, job numbers, and other operational information within internal systems.


• Coordinate effectively with clients, affiliates, and internal stakeholders, providing timely and professional responses to inquiries and application status updates.


• Maintain operational trackers and contribute to efficient workflow and record management.


• Ensure compliance with Quality Management System (QMS) requirements, operational procedures, and company policies.


• Manage day-to-day processing activities to maintain high levels of service quality, productivity, and customer satisfaction.


• Identify and implement process improvement opportunities to enhance operational efficiency and service delivery

Qualifications

• Bachelor's degree or equivalent qualification in Food Science, Chemistry, Electrical, or a related technical discipline.


• Proficiency in Microsoft Office (especially Excel) and Arabic reading, writing, and translation skills are mandatory.