Process Trainer - Technical Support

Ghrs Training; Bengaluru; Presencial; INR 850.000 - 1.150.000; Jornada completa

Descripción de la vacante

Ghrs Training in Bengaluru, Karnataka is seeking an experienced Process Trainer to deliver technical support process training for service desks and troubleshooting teams across international contexts. The role requires 4+ years of international training experience, a graduate degree, willingness to work 5 days a week with 24/7 shifts, notice period of 0–30 days, and a CTC around 10 LPA.

This is a work-from-office position.

Formación

• 4+ years of experience in training for technical support processes.
• Experience with service desk and troubleshooting training.
• International training experience preferred.
• Graduate required.

Responsabilidades

• Deliver training for technical support processes to service desk teams.
• Develop training materials and assess learning needs.
• Coordinate with global teams to align training delivery.

Conocimientos

Training

Technical support

Service desk

Troubleshooting

Educación

Any Graduate

Descripción del empleo

Role - Process Trainer
Minimum 4+ Years of exp required in Training for Technical support processes for service desk, troubleshooting
Only International Training experienced
Notice-0-30 Days
CTC - 10 LPA
WFO, 5 Day's Working
Graduate
24/7 shifts

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

It is an Indian multinational technology company that offers business consulting, information technology, and outsourcing services.