Process Trainer ( Hospital Billing ) - US Healthcare

Gebbs Healthcare Solutions; Hyderabad; Vor Ort; INR 900.000 - 1.300.000; Vollzeit

Zusammenfassung

GeBBS Healthcare Solutions in Hyderabad is establishing a dedicated Hospital Billing Academy to train specialists for US hospital/facility billing. The trainer will design curricula, deliver classroom and practical training, conduct assessments and prepare trainees for deployment into Operations.

The role requires 5+ years in US Healthcare RCM with training/ SME experience, strong communication and coaching skills, and familiarity with hospital billing systems.

Qualifikationen

• 5+ years in US Healthcare RCM with training/SME exposure.
• Experience building curricula and delivering classroom and practical training.
• Ability to assess learners and drive improvements.

Aufgaben

• Deliver new-hire, cross-skill, refresher and process-specific training on the US hospital revenue cycle.
• Develop academy curricula, process guides, job aids, case studies and mock exercises.
• Provide hands-on coaching on claims, denials and payer requirements.
• Assess trainee readiness and track throughput and OJT performance.
• Collaborate with Operations, Quality and SMEs for transitions and updates.
• Support digital learning, simulations and curriculum improvement.

Kenntnisse

Training & Mentoring

Stakeholder Management

Curriculum Design

Analytical Problem-Solving

Communication

Ausbildung

Bachelor’s degree

Tools

Epic

Cerner/Oracle Health

MEDITECH

Excel

Jobbeschreibung

Experience

5-8 years in US Healthcare RCM, including 2+ years in Training, Quality or SME roles.

Role Summary

GeBBS is establishing a dedicated Hospital Billing Academy to develop skilled professionals in US Hospital/Facility Billing. The trainer will design curricula, deliver classroom and practical training, conduct assessments, and prepare trainees for deployment into Operations.

Key Responsibilities

• Deliver new-hire, cross-skill, refresher and process-specific training on the end-to-end US hospital revenue cycle.
• Train associates on inpatient, outpatient, emergency department and observation billing workflows using practical claim scenarios.
• Develop academy curricula, process guides, job aids, case studies, mock billing exercises and scenario-based assessments.
• Provide hands-on coaching on claim validation, billing edits, denials, corrections, resubmissions and payer requirements.
• Assess trainee readiness, track throughput, completion and OJT performance, and address knowledge gaps.
• Partner with Operations, Quality and SMEs on client transitions, calibration, process updates and training effectiveness.
• Support digital learning, simulations and continuous curriculum improvement.

Required Technical Skills – Mandatory

• US Hospital/Facility Billing and institutional claims using UB-04/CMS-1450 and 837I.
• Inpatient and outpatient billing; Type of Bill, Revenue Codes, Condition Codes, Occurrence Codes, Value Codes and Patient Status Codes.
• Medicare, Medicaid and commercial payer billing guidelines; eligibility, authorization, COB and medical necessity concepts.
• Claim creation, edits, rejections, corrections, resubmissions, hospital AR follow-up and denial management.
• Working knowledge of ICD-10-CM, CPT and HCPCS as applicable to facility billing.

Additional Domain Knowledge – Preferred

• MS-DRG, APC and OPPS reimbursement concepts; NCCI edits and payer-specific billing requirements.
• EOB/ERA, payment posting, contractual adjustments, underpayments, refunds and credit balances.
• 835, 999 and 277CA transactions; CMS guidance and HIPAA compliance.
• Exposure to Epic, Cerner/Oracle Health, MEDITECH or similar hospital billing systems; clearinghouses and claim scrubbers.

Training and Behavioral Skills

• Confident classroom facilitation and clear communication with freshers and experienced associates.
• Ability to develop training material, assessments and practical case studies independently.
• Analytical problem-solving, coaching, stakeholder management and strong documentation skills.
• Proficiency in Excel and PowerPoint; LMS or digital simulation experience is advantageous.

Qualifications and Experience

• Bachelor s degree in any discipline; healthcare, life sciences, commerce or related background preferred.
• At least 5 years of relevant US Healthcare RCM experience with substantial hands-on institutional billing exposure.
• At least 2 years in Training, Quality, SME or process coaching roles.
• Physician/professional billing experience alone is not sufficient.
• AAPC CPB, CPC or relevant AHIMA credentials are an advantage, not mandatory.

Key Performance Indicators

• Training throughput and successful deployment; assessment completion and pass rates.
• Adherence to training timelines and defined OJT readiness standards.
• Trainee productivity and quality in early production; reduction in recurring billing errors.
• Curriculum accuracy, updates and stakeholder feedback.

Preferred Candidate Profile

An experienced Hospital Billing Trainer, SME or Quality Lead with deep institutional billing expertise and the ability to build a structured, scalable academy from the ground up. The role requires practical billing knowledge-not only theoretical RCM knowledge.

Primary Objective

Establish a standardized Hospital Billing Academy that improves new-hire readiness, reduces learning time and supports consistent productivity and quality across Hospital Billing Operations.

Disclaimer

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.