Process Lead - Darwin Specialist

Golden Opportunities; Mumbai; Sur place; INR 900 000 - 1 200 000; Plein temps

Résumé du poste

Golden Opportunities in Mumbai, India is seeking an experienced Senior Benefits Administrator to manage international benefits and payroll within Darwin box. You will coordinate with vendors and payroll teams, drive process improvements, and document procedures for global clients.

The role requires 5+ years in international benefits, strong English communication, and hands-on experience with Workday HR and MS Office. Works from office with 24x7 shift flexibility for delivery priorities.

Qualifications

• 5+ years of international benefits experience with Darwin box.
• Hands-on benefits administration and payroll workflows.
• Strong English communication for international clients.
• Experience with Workday HR and MS Office.
• Knowledge of incident tracking tools.
• International benefits administration (non-US).

Responsabilités

• 5-6 years of experience in international benefits and Darwin box; manage benefits administration and payroll workflows.
• Drive defect resolutions, vendor coordination, and process improvements.
• Handle incident tracking tools.
• Analyze and resolve complex benefits-related issues.
• Engage with international payroll teams and vendors.
• Create process documentation.
• Flexible with Rotational Shifts 24x7 delivery model.

Connaissances

Benefits administration

Payroll workflows

Data analysis

Process documentation

Vendor coordination

Formation

15 years education

Outils

Workday HR

Excel

MS Office

JIRA

Ticket management

Project management

Description du poste

• Work Model: Work from Office.
• Candidate ExpectationsCandidate should have 5+ years of experience in Darwin technologies tool.
• Candidate Location-Anywhere in India Candidate Industry (BPO / KPO / GBS / GCC / GSS / Captive Shared Services).
• Education and CertificationQualification:
• Minimum 15 years of regular, full-time education (10 + 2 + 3) .

Roles and Responsibilities:

• 5-6 years of experience in international benefits and Darwin boxStrong hands-on experience managing benefits administration and payroll workflows within Darwin box.
• Ability to drive defect resolutions, vendor coordination, and process improvements
• Experience in handling incident tracking tools
• Strong knowledge of Workday HR, Excel (VLOOKUP, Pivot Tables, Data Analysis), and MS Office SuiteAbility to analyze and resolve complex benefits-related issues.
• Strong English communication skills for engaging with international clients, payroll teams, and vendors
• Experience working on pilot processes and creating process documentation.
• Prior experience in international (non-US) benefits administration.Flexible with Rotational Shifts 24x7 delivery model.Other RemarksFlexible working in any shifts.
• Documents Mandatory : - Personal, Academic and professional.
• Mandatory Skills : - Darwin, International Benefits (non US), Payroll, Workday & MS Office SkillsGood to have Skills: JIRA & Ticket Management, Project Management